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Delay repay - how long to process?

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se1lad

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Joined
12 Sep 2021
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35
Location
London
I’m currently mid way through a 7 day rover and have had significant delays on over half the trains so far!

How long are delay repay claims taking to process with Avanti at the moment - has anyone got recent experience?
 
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RailUK Forums

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W-on-Sea

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Joined
18 Dec 2009
Messages
1,450
I put in for a claim with Avanti (concerning a train that had been cancelled on the day, resulting in a 60 minute delay) on 9 March. It was approved on the 11th, the money was in my account on the 14th.
 
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