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Customer service assistant assessment!

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mccabej04

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Joined
13 Mar 2013
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5
Location
Wirral
Hi guys,

I've got an assessment on Thursday for the position of
Customer service assistant with Merseyrail. Could anyone
give me any advice on the assessment? Also what is the starting
salary? What is the shift pattern like in this position?

Thank you for your replies
--- old post above --- --- new post below ---
Passed the assessment :)
 
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RailUK Forums

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signal box

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Joined
2 Feb 2013
Messages
24
Well done maccabej04!!!
Could you shed some light on the assessment so that others may bennefit please???
I applied for a CSA post a while back now and I haven't heard anything but just in case any info would be good!!
Thanks.
 
M

mccabej04

Member
Joined
13 Mar 2013
Messages
5
Location
Wirral
Thankyou! The assessment was based on the cashing up of tills, got a picture of
Notes and coins! Have to add up the notes and write it down then same for coins, the add them together then deduct a figure! The second part was reading a timetable, different questions such as how many stations between such and such? What's the best station to change at if you wish to go here? How long does it take to get to such and such! Stuff like that!

The other part is where you read a passage and have to answer questions like what word in the 1st paragraph could be replaced by ....? What does the paragraph suggest? What date is the passage referring to?

Hope this helps
 
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