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Customer Experience Manager WMT

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Lucytunbridge

Member
Joined
11 Nov 2023
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9
Location
Gloucester
Hi guys,

I completed the group assessment and interview for West Midlands Trains 4 weeks ago this Thursday, haven’t heard anything yet.

Just wondered if anyone on here attended one of these days and has heard anything? Or anyone could give me an idea on what the timeframe normally is on hearing back?

Thanks!
 
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LCC106

Established Member
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16 Nov 2011
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1,488
After 4 weeks I would drop them an email thanking them for your interview and enquiring whether you have been successful.
 

LCC106

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1,488
Good stuff. If you don’t hear from them, I’d keep nudging them fortnightly.
 

RJB

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14 Nov 2023
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12
Location
Worcester
I did the same 3 weeks ago today, did you get the email nearly 2 weeks ago saying they will be in touch within the next 2 weeks? That would mean hopefully by this Thursday.

It is taking a long time but seemingly quite a few vacancies across the network so likely a logistical issue to get everyone in the right place.

Let us know if you hear anything.
 

PLS4

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4 Mar 2019
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11
Allegedly, whomever received email about 2 week wait time was successful in the process. The unsuccessful candidates were advised about their outcome.
 

PLS4

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4 Mar 2019
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Some people I know were told they were unsuccessful, where as others received the 2 week time email.
 

RJB

Member
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14 Nov 2023
Messages
12
Location
Worcester
Oh okay, sorry for the people you know. Thanks for letting me know! I’ll keep my fingers crossed for this week.
Sounding promising!

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Some people I know were told they were unsuccessful, where as others received the 2 week time email.
I don’t suppose you know if any of the ones receiving the email have heard anything else yet this week?
 
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RJB

Member
Joined
14 Nov 2023
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12
Location
Worcester
Anyone heard anything yet?!
No….

Yesterday I rang the customer services line, to see if they would put me through to recruitment and they said it wasn’t possible and just offered the email address.

Waited 30 minutes to get that answer.

Surely it has to be by the end of this week…?
 

Lucytunbridge

Member
Joined
11 Nov 2023
Messages
9
Location
Gloucester
No….

Yesterday I rang the customer services line, to see if they would put me through to recruitment and they said it wasn’t possible and just offered the email address.

Waited 30 minutes to get that answer.

Surely it has to be by the end of this week…?
I really hope so.

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Does anyone know how many they’re hiring for each station? Wasn’t sure if it’s 1 per each station advertised or a few.
 
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RJB

Member
Joined
14 Nov 2023
Messages
12
Location
Worcester
I really hope so.

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Does anyone know how many they’re hiring for each station? Wasn’t sure if it’s 1 per each station advertised or a few.
I was told Worcester was hiring 3 and snow hill 12. Not sure on others as those were my two preferences discussed in interview.

Where are you hoping to get?
 
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