Cross Country Retail Service Manager

[Leedslad27]

Good morning,

I’ve passed my online assessment & been invited to a group assessment next week & possible interview.

I’m just wondering if anyone as got any tips or experience at this stage & maybe typical questions that maybe asked?

Thanks in advance & good luck to anyone who as also been invited to the next stage.

Thanks

 

[ValentaFan1974]

Hi,

Group assessment is normally a maths and comprehension test. Might be a timetable test as well. Usually a group discussion afterwards about a particular topic. The maths bit isn’t too hard and in the group discussion all I can say is keep yourself involved the conversation but don’t take over.

The interview is usually just situational questions such as “tell me a time in which....” - nothing too strenuous again, but read up on the company and become an expert in the role and remember - “what else could you do that would add value to the role and the customer experience?”

Good luck

 

[Railing]

I was told over phone would be a group excercise then if successful interviews. Did math test online. How long did ur interview take ? I’m working at 1 and interview is at 10 just wondering if I should make an excuse for later start at work.

Thank you

Hi,

Group assessment is normally a maths and comprehension test. Might be a timetable test as well. Usually a group discussion afterwards about a particular topic. The maths bit isn’t too hard and in the group discussion all I can say is keep yourself involved the conversation but don’t take over.

The interview is usually just situational questions such as “tell me a time in which....” - nothing too strenuous again, but read up on the company and become an expert in the role and remember - “what else could you do that would add value to the role and the customer experience?”

Good luck

 

[ValentaFan1974]

The interview was all done in less than an hour. Just do your prep and you’ll be golden.

 

[ValleyLines142]

I went to this in January but was unsuccessful after the groupwork. We had to sit in a room and each pick a sheet with a random topic on it (e.g. Brexit, plastic straws etc) and discuss it. We weren't marked for our opinions; we were marked solely on how we interacted.

Just a heads up if you have the same assessment, the group I had were full of very forward applicants and didn't hold back. I couldn't get a word in edgeways. Just go for it, even if you cut someone off, as you only have about a minute or two to discuss each topic. I knew straight away I hadn't made it as I said hardly anything!

Good luck! Where is your assessment?

 

[Leedslad27]

Hi,

Group assessment is normally a maths and comprehension test. Might be a timetable test as well. Usually a group discussion afterwards about a particular topic. The maths bit isn’t too hard and in the group discussion all I can say is keep yourself involved the conversation but don’t take over.

The interview is usually just situational questions such as “tell me a time in which....” - nothing too strenuous again, but read up on the company and become an expert in the role and remember - “what else could you do that would add value to the role and the customer experience?”

Good luck

Hi

Thanks for your reply & thanks for you other similar post which I had great joy of reading.

I had my assessment yesterday and was successful to interview stage. Personally thought it went well I await to hear if I have been successful for the role.


Thanks again for taking your time to reply & all other posts on here.

 

[ValentaFan1974]

Well done for getting to interview stage!

Fingers crossed for you - please let us know if you’re successful