Court Action Help

[najaB]

Some may say that this matter is best put behind us however, should we just say thank you so much for not pursuing an innocent person any further or, seek some redress?

Given that it got as far as having a deduction from earnings without your relative's knowledge, I think you should press the TOC to find out how this happened.

 

[Flamingo]

The rail company who instigated this ridiculous action have, on seeing the evidence provide by my relative decided to in their words, "not take any further action". How generous of them. They falsely accused an innocent person, made no attempt to confirm that the person they were chasing was indeed the person who made the train journey and then deducted the full fine amount from salary. The letter from the train company makes no apology and, even sounds like they were doing my relative a favour. It is great to have the weight lifted however, I think there are certainly grounds to make a formal complaint about this. Some may say that this matter is best put behind us however, should we just say thank you so much for not pursuing an innocent person any further or, seek some redress?

Would you or your relative have any idea who it might have been that gave the false details to the TOC? It wouldn't have been a random stranger, and it might be worth focusing some of your anger and indignation in their direction.

 

[najaB]

Would you or your relative have any idea who it might have been that gave the false details to the TOC? It wouldn't have been a random stranger, and it might be worth focusing some of your anger and indignation in their direction.

Either that or there's some identity fraud going on. Either way, your dealings with the TOC should be inquisitorial rather than accusatorial at this stage.

 

[greatkingrat]

The TOC would have had no involvement in the deduction from salary.

Once you have been found guilty and fined by the court, it is the courts responsibility to enforce payment of the fine.

 

[najaB]

The TOC would have had no involvement in the deduction from salary.

Once you have been found guilty and fined by the court, it is the courts responsibility to enforce payment of the fine.

Indeed. But someone provided information about the relative's employment - the TOC would be a first port of call in order to make enquiries about what information they got and from whom (on the assumption that the court obtained its information from the TOC).

 

[greatkingrat]

I believe the courts can get employment information directly from HMRC.

 

[Deerfold]

I believe the courts can get employment information directly from HMRC.

They can get it from all sorts of places, but usually the first attempt is from the person themselves which is why this is so odd.

Unfortunately we're getting everything second hand.