stephen rp
Member
- Joined
- 25 Jun 2016
- Messages
- 279
I took my wife for the 1452 from Runcorn to Birmingham. The 1425 is still in the station, as an OLE indicator is showing a fault near Weaver Junction. Guard happy with her travelling on the 1425, which is eventually sent to travel slow to inspect the line (with a risk that there is a problem and they're then stuck in the middle of nowhere). Nothing amiss but the train is nearly an hour late at Crewe, and terminates there. I'm on the phone working out her next best move to get to Brum, which is an Edinburgh-Brum-Euston running 20 late. (I've seen at Runcorn how busy the next Liv-Bhm is, and that it's terminating at Wolverhampton.) She gets the Virgin train, no problem with the ticket, but as they approach Wvh I reckon they might beat the 1650 local to Coventry (and she's going on to Lea Hall so that would mean an easy change at Sandwell). The local leaves just as the Virgin train pulls in, and that is then behind the local all the way to Coventry and ends up in the path of the next Virgin to Euston, and with other delays ends up over 30 late at Euston. And my wife gets to New St 62 late.
So - to avoid delaying the Wvh-Cov local by 5 minutes, which might have made up some of that but might have delayed the next Bhm-Eus Virgin but by less than it was delayed - passengers off the Liverpool train end up over 60 late, and all the Virgin passengers to Mkc and Euston are entitled to 30 min delay repay payments.
To avoid minor delay to one of their trains, LNWR/WMR end up giving full refunds because some of their passengers are on the one that's going to suffer 20 min delay rather than 5. And Virgin end up paying more compo than if we had what used to be common sense regulation of trains.
Q: are the penalties for delaying other trains really worth disrupting far more passenger journeys (even without delay payments to those passengers)?
So - to avoid delaying the Wvh-Cov local by 5 minutes, which might have made up some of that but might have delayed the next Bhm-Eus Virgin but by less than it was delayed - passengers off the Liverpool train end up over 60 late, and all the Virgin passengers to Mkc and Euston are entitled to 30 min delay repay payments.
To avoid minor delay to one of their trains, LNWR/WMR end up giving full refunds because some of their passengers are on the one that's going to suffer 20 min delay rather than 5. And Virgin end up paying more compo than if we had what used to be common sense regulation of trains.
Q: are the penalties for delaying other trains really worth disrupting far more passenger journeys (even without delay payments to those passengers)?
