Correct process to follow - unable to buy at origin

[philthetube]

On a slightly different subject. I recently had need to get to Bedford at very short notice. I therefore went to Flitwick T/O to purchase my Priv, Finding it closed? at 1300hrs I had no option but to buy a full price ticket from the TVM. When I got to Bedford I mentioned this to person on the gateline. He said "Go to the Ticket Office they can sort it2 This I did, The Booking Clerk said "No problem" and refunded the difference there and then. GTR did SOMETHING right for a change.

In those circumstances I take a photo of the office and pay at the other end. I have never needed to show a photo but I feel more comfortable.

 

[bb21]

There are specific instructions that Priv facility holders are not penalised if the only opportunity were a TVM, and allowed to purchase at the next reasonable opportunity.

 

[philthetube]

It wouldn't surprise me if in the future all priv tickets were required to be purchased on smart cards, this would save a lot of issues and would be easy to police.