Complaint to SWT!

[Jim]

There are, I'm told, reliability problems with 458 corridor connections that are a safety issue, so they are locked out of use. In addition refurb 455s have had them removed, to save money.

SWT 455's still have them

Guards never check tickets apparently (at least that's my experience!), and I guess they feel that there is no reason to want to get from one unit to another. Obviously they don't think it important to be able to contact the guard in the event of a problem - if that is the case, then the driver should be contactable.

The rules state the guard MUST stay in the rear portion on a train that is being multiple worked with no gangway connection, health & safety I belive

However, it could be argued that if you see vandalism occuring, and you have no way of contacting BTP, you should use the emergency alarm to speak to the driver, rather than ask the driver to open his door?

Would of made him/her take Memmy seriousally I suppose

However I do think the letter should not be sent as it is, there are several adjustments that could be made. They may be tempted to ignore the letter simply for the fact it's snobbish "not only do railway staff not talk to passengers like that, they do not talk to First Class ticket holders like that." I am not aware of any reason why FC passengers should be spoken to differently.

Correct

 

[Jim]

the area station managers or the duty station manager, depending on how large it is. In the West Midlands our bus drivers have apparently been recently not to leave their cabs no matter what, or they will void their insurance. In some areas I could easily see where the same would apply to train drivers.

Stagecoach Hampshire have mentioned that to passengers with wheelchairs...

 

[Jim]

Class 458 doors have a "spy hole" so he could have at least looked through to see if I looked threatening/whatever.

.

I am not being funny, but all young people are generliased in my opinion, they are all the same, so for all as you know he did look through the spyhole

 

[Gizmogle]

I am not being funny, but all young people are generliased in my opinion, they are all the same, so for all as you know he did look through the spyhole

I agree with that one.

 

[Coxster]

Maybe he saw the violent youths and then got a bash on his door. What's he meant to think?

 

[class 313]

Was feeling rather snobby at the time of writing, I had just paid over £100 for those tickets .

Just becuause you paid over £100 doesnt mean you have any more right than 2nd class passengers, and I bet YOU didnt pay over £100...

 

[Lesjordans]

Och theres no point in getting him sacked, You'll probably never see him again.

 

[Daniel]

and I bet YOU didnt pay over £100...

Firstly, acctualy, yes, I did.

Secondly, im getting bloody ****ed off with this thread!

It seems that this thread's sole purpose is to have a go at me at the moment, and it seems to be being fuled by a couple of people in particular!

I have tried not to have a go in this thread, but I can't really be bothered anymore, after requesting this thread be locked and/or deleted by an admin/mod, and yet I didnt even get a reply!!!

 

[Mojo]

I have tried not to have a go in this thread, but I can't really be bothered anymore, after requesting this thread be locked and/or deleted by an admin/mod, and yet I didnt even get a reply!!!

I haven't been contacted by you, but as you requested. Thread locked.