I received the same email. I think it is bad formulation on their part, and what they actually meant is that we will get a free trip after "upgrading" to the next level of Club Avanti. If there is a free trip, I can't figure out how to use it.I received an email from Club Avanti (I signed up ages ago expecting to book a trip) telling me that as a Silver Member I have a free trip waiting.
Except I have never used Avanti since the franchise took over from VTWC.
I got an email saying I had an unused free trip after I'd taken the outbound journey booked using that code.I received an email from Club Avanti (I signed up ages ago expecting to book a trip) telling me that as a Silver Member I have a free trip waiting.
Except I have never used Avanti since the franchise took over from VTWC.
So does that mean that we can book single journeys in separate transactions? Useful if that is the case.I got an email saying I had an unused free trip after I'd taken the outbound journey booked using that code.
I don't think so; at the least, I haven't tried to. I checked and the code didn't work.So does that mean that we can book single journeys in separate transactions? Useful if that is the case.
You could always book a return leg on a non engineering day and just not use it?Can I book Club Avanti reward journeys for a single journey only, or does it have to be a return?
The journey I want to make, London to Glasgow, out 26th April, return 3rd May appears to be impacted by engineering works between Glasgow and Carlisle for the return journey. Therefore, I would rather return to London via the ECML rather than spend a long time on a replacement bus.
Have Avanti forgotten how old their own loyalty programme is? I’ve just received my annual renewal email with it all being centred on my fourth year as a Club Avanti member.
Given the programme launched in 2023 that would make this my third year.
While it launched in 2022, I didn’t actually join until 2023. I still don’t really see why the year of the scheme matters?It launched in 2022. Those who joined at launch will be starting their 4th membership year later this year.
Whilst you can do this the inconvenience of changing trains when there are direct ones every hour from Chester (where I live) coupled with the proportionally high Crewe to Chester fare make this unattractive.I travelled on a 7 coach Evero from Crewe which had coach H as Standard Premium and coach J as First. So if you’re travelling from North Wales, you can still use the comp Premium ticket from Crewe onwards.
The TM advised there are only around 15 reservable seats in J so First capacity has been reduced on the 7 coach Evero services. Possibly explains why I wasn’t offered a full English breakfast.
Now if we could just staff the EUS / WRX services? Two cancelled on Friday evening, with the driver of the 18.00 having to make the apology twenty minutes after the scheduled departure time. And that was after a delayed ten minute rush or scramble to board.
On dear.
The reason wasThe driver made an apology?
| TH | (Senior) Conductor/Train Manager |
It most likely won't let you book as you'll need to to select SP and as there is no Standard Premium option for those 805s it won't let you book. It'll be first or standard class.I have a free Standard Premium journey, I was considering a Euston - Holyhead return to try out the new Everos, but I've just realised these don't contain a Standard Premium coach... what is the situation with using the free SP journey on Evero services?
Same problem but from Chester. I didn’t use my SP free return last year and let it lapse - sure I could use it from Crewe, but by the time I’ve inconvenienced the people I’m travelling with - both time and the extra cost- and paid the daft amount from Chester to Crewe it’s not worth it.I have a free Standard Premium journey, I was considering a Euston - Holyhead return to try out the new Everos, but I've just realised these don't contain a Standard Premium coach... what is the situation with using the free SP journey on Evero services?
It most likely won't let you book as you'll need to to select SP and as there is no Standard Premium option for those 805s it won't let you book. It'll be first or standard class.
Same problem but from Chester. I didn’t use my SP free return last year and let it lapse - sure I could use it from Crewe, but by the time I’ve inconvenienced the people I’m travelling with - both time and the extra cost- and paid the daft amount from Chester to Crewe it’s not worth it.
Hello Huntergreed, your 17:30 train to Carlisle is nearly ready. Please go to the concourse. As you're a valued Platinum Club Avanti member, we will send you the platform details before other passengers and the station announcements. This message is a free service but to opt out, text AWCSTOP2 to 83080