TT-ONR-NRN
Veteran Member
The fact they even have merchandise is an insult to its customers, who have not seen a single refurbished interior since their franchise started in 2019 and have since been subjected to knackered HSTs, 153s, 156s, 158s and 222s with red and blue East Midlands Trains interiors, HSTs with red and black Virgin Trains EC interiors, 170s with CrossCountry maroon, National Express ScotRail faded indigo, Greater Anglia grey with TfW signage, London Midland dark green and Southern lime green interiors, 156s with Anglia Railways dated blue, 180s with tatty First Dynamic lines interiors and 360s with Greater Anglia interiors.The concourse is currently occupied by "Miles", in all his creepy glory.
Liverpool to Norwich barely makes a full journey without short forming, terminating it early or swapping the sets, Corby passengers have had the downgrade to mark all downgrades in terms of comfort and facilities, EMR’s Twitter team continue to have some of the rudest people in customer service, dated Sprinters will now remain permanently in the fleet, and there are still no signs of any satisfactory improvement to the customer environment.
And now there are teddies and grand showings off of the seats that might just be introduced on Intercity services in two years if they aren’t further delayed, in order to promote EMR as if its a strong brand, or a brand actually carried by their trains.
When these 810s finally I very much hope they are worth the hype.

