Ready for service a year ago?
Nonsense. Utter nonsense. They only delivered the first one a year ago, and its been plagued with issues. The "thermal episode" being the latest.
They are polished, but ultimately still very unreliable. Keeping things in warm storage isn't an excuse for that.
Vivarail have promised lots, carried out inadequate testing and now appear to be shocked that they are falling to pieces under actual real life testing.
Tickle me pink.
Let's not confuse 'delivered' with 'ready for service'.
By mid-November 2020, three of the five units had completed their Fault Free Mileage on the Cotswold Line, and had been provisionally accepted by TfW. Ok, I submit, it was not quite a year ago - had to consult my notes!
However, as I've said, had there been a depot set up and ready to go as per Vivarail's original deployment proposal, the Wrexham-Bidston service would have been operating with 230s by now. The staff had been recruited (to Vivarail) and trained. As it is, the facilities at Birkenhead North are really rather substandard for maintaining these units, and everything is having to fit around Stadler. The lack of a depot and a maintenance strategy is purely down to TfW's inability to make their minds up, despite plenty of assistance having been offered by Vivarail on multiple occasions - I can tell you that for certain. I now understand that TfW are considering going out to tender for maintaining the units. That was never part of the plan. Goodness knows who they expect to be interested in maintaining these units other than Vivarail!
It is hard to say whether reliability is good or bad. Do you have access to MTIN figures? Have they started recording them yet? Though I would say that it's not exactly fair to expect Vivarail to achieve their contractual MTINs when the units are effectively squatting in a sub-optimal maintenance depot which hasn't been set up for them, they're not yet running every day, and there is only an ad-hoc maintenance contract in place between TfW and Vivarail. Please tell me where such an arrangement has been a glowing success elsewhere, on a small fleet like this?
Also, please note, my understanding is that TfW have now requested a load of variations (extras) to be added to the units, which I understand will see the units going to Crewe this autumn - because the work can't be undertaken at Birkenhead. As with everything TfW, it's a bit late in the day to be requesting changes. Those close to the action have reported that it's another symptom of TfW being unable to make up their minds about the train spec, which has been a feature since the day the contract was signed with Vivarail, and in part has contributed to the delays.
I'm not saying that Vivarail are perfect, by any means. These units are not everybody's cup of tea and they have certainly not been without their problems. Vivarail itself seems to be a 'Marmite' project. But let's be fair - TfW aren't exactly a shining example of how to run a railway either, and from people I've spoken to around the industry, they are a nightmare to deal with.