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Class 230 and class 769 reliability

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I can't help noticing the amount of comments regarding supposedly poor reliability of the class 230's and 769's. What are the actual problems they are having? I understand there have been a few instances of class 230's catching fire, but I know nothing of the issues with the class 769's so if anyone could shed a light on the actual problems both classes are having that would be much appreciated.
 
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Invincible

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I can't help noticing the amount of comments regarding supposedly poor reliability of the class 230's and 769's. What are the actual problems they are having? I understand there have been a few instances of class 230's catching fire
From July
Seems to be a thermal issue with the TfW 230s batteries,

"TfW has had to do a “very detailed safety and engineering investigation” into what caused the so-called thermal incidents and “we have got to the bottom of it.” Alexia said.
She said: “We’ve found the solution, it is going through our engineering compliance process to get signed off.”
Alexia said the issue was to do with the “threshold cut-off point with the batteries because it’s a different type of traction for that line.”
“There was an issue to do with the threshold of the power outage, we have got to the bottom of that, it was basically to do with a bit of kit.” She said while explaining she couldn’t be more detailed, as “I’m not an engineer.”
She said the part, “had a more sensitive threshold level which then resulted in this (thermal) event happening.”
“We have got to replace that bit of kit and that is what is taking a bit of extra time because we have got to order it as a specialist part, get it delivered, get it installed and get it all tested.”
Alexia said the fix will “increase the threshold levels, which means that the batteries can operate before going into a kind of thermal event mode.”

Still under test?
 

Woods

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From July
Seems to be a thermal issue with the TfW 230s batteries,

"TfW has had to do a “very detailed safety and engineering investigation” into what caused the so-called thermal incidents and “we have got to the bottom of it.” Alexia said.
She said: “We’ve found the solution, it is going through our engineering compliance process to get signed off.”
Alexia said the issue was to do with the “threshold cut-off point with the batteries because it’s a different type of traction for that line.”
“There was an issue to do with the threshold of the power outage, we have got to the bottom of that, it was basically to do with a bit of kit.” She said while explaining she couldn’t be more detailed, as “I’m not an engineer.”
She said the part, “had a more sensitive threshold level which then resulted in this (thermal) event happening.”
“We have got to replace that bit of kit and that is what is taking a bit of extra time because we have got to order it as a specialist part, get it delivered, get it installed and get it all tested.”
Alexia said the fix will “increase the threshold levels, which means that the batteries can operate before going into a kind of thermal event mode.”

Still under test?
This is a laughable. In truth, all the investigative work was undertaken by Vivarail's engineers.

Most of what has caused the TfW 230's delayed entry into service has not been technical problems with the trains.

What is not widely known is that TfW's own incompetence and indecision regarding this project goes back an awful long way, meddling and changing the spec of the train, changing their minds on the maintenance strategy, flip-flopping on the depot location, driver training has been stop/start, then of course there was Covid, but their biggest crime has been to spaff thousands and thousands on highly paid external consultants with very little railway operational experience to run the project for them, who all along have been mis-managed and lacking in leadership, only ever been interested in creating work for themselves and taking home a nice fat paycheque, more interested in stopping things from happening and covering their own backsides rather than working hard to get these trains into service. It really is no way to run a railway.

The trains are by no means perfect but I have every sympathy with Vivarail, who have to work with these idiots, and it must be so frustraing to see their reputation being dragged down by the continued delays to these units when in other areas they're doing alright - the Marston Vale Class 230s doing well this year despite the heatwaves, the Island Line units performing well, and the steady forward progress with the Greenford trial due to happen later this year and recently winning the Class 321 development project.

But the whole thing is sadly typical of the bloated, lazy UK Railway Industry to which we have become accustomed. The number of people involved in trying to make an actual difference by doing genuinely innovative things (with private funding!) like Vivarail and Porterbrook is tiny compared to the armies of consultants, bureaucrats, lawyers, accountants, people with stupid job titles, middle-managers and jobsworths who would sooner sit on their backsides, consume public funds and tell you why something can't be done rather than daring to find solutions. Grant Shapps should do us all a favour by slimming down these serried ranks of pointless spongers in their Ivory Towers (such as at DfT, NR, ORR, RSSB and TfW) and then maybe our fares would be a lot lower - or give the money thus saved to the hardworking frontline rail staff who do a proper job!

Rant over....
 

Wyrleybart

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This is a laughable. In truth, all the investigative work was undertaken by Vivarail's engineers.

Most of what has caused the TfW 230's delayed entry into service has not been technical problems with the trains.

What is not widely known is that TfW's own incompetence and indecision regarding this project goes back an awful long way, meddling and changing the spec of the train, changing their minds on the maintenance strategy, flip-flopping on the depot location, driver training has been stop/start, then of course there was Covid, but their biggest crime has been to spaff thousands and thousands on highly paid external consultants with very little railway operational experience to run the project for them, who all along have been mis-managed and lacking in leadership, only ever been interested in creating work for themselves and taking home a nice fat paycheque, more interested in stopping things from happening and covering their own backsides rather than working hard to get these trains into service. It really is no way to run a railway.

The trains are by no means perfect but I have every sympathy with Vivarail, who have to work with these idiots, and it must be so frustraing to see their reputation being dragged down by the continued delays to these units when in other areas they're doing alright - the Marston Vale Class 230s doing well this year despite the heatwaves, the Island Line units performing well, and the steady forward progress with the Greenford trial due to happen later this year and recently winning the Class 321 development project.

But the whole thing is sadly typical of the bloated, lazy UK Railway Industry to which we have become accustomed. The number of people involved in trying to make an actual difference by doing genuinely innovative things (with private funding!) like Vivarail and Porterbrook is tiny compared to the armies of consultants, bureaucrats, lawyers, accountants, people with stupid job titles, middle-managers and jobsworths who would sooner sit on their backsides, consume public funds and tell you why something can't be done rather than daring to find solutions. Grant Shapps should do us all a favour by slimming down these serried ranks of pointless spongers in their Ivory Towers (such as at DfT, NR, ORR, RSSB and TfW) and then maybe our fares would be a lot lower - or give the money thus saved to the hardworking frontline rail staff who do a proper job!

Rant over....
You may know more about TfW "meddling" and changing the spec, but the only obvious failing on TfW in my view is that they never ran a prototype over the route to prove itself - given it was to be such an innovative and transformative new concept. Vivarail could easily have used 230001 or 230002, outer cars surrounding a prototype centre car with the engines and battery charging kit. Apart from 230002's attendance at Bo ness and 230001's attendance at COP26 I cannot recall them doing much else.

For this reason alone Vivarail have failed and TfW have failed by not forcing Vivarail to deliver a prototype to run - even a week's worth of trials. Whilst 230002 has probably never been kitted out for NR running, 230001 certainly has.

Time to bin the project, and if necessary order another three 197s from CAF
 

RobShipway

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You may know more about TfW "meddling" and changing the spec, but the only obvious failing on TfW in my view is that they never ran a prototype over the route to prove itself - given it was to be such an innovative and transformative new concept. Vivarail could easily have used 230001 or 230002, outer cars surrounding a prototype centre car with the engines and battery charging kit. Apart from 230002's attendance at Bo ness and 230001's attendance at COP26 I cannot recall them doing much else.

For this reason alone Vivarail have failed and TfW have failed by not forcing Vivarail to deliver a prototype to run - even a week's worth of trials. Whilst 230002 has probably never been kitted out for NR running, 230001 certainly has.

Time to bin the project, and if necessary order another three 197s from CAF
Neither 230001 or 230002 are Diesel-Battery Hybrid trains which is what was ordered. I will stand corrected, but I don't believe that either 230001 or 230002 could be modified to have a diesel engine and they would also need the front changes to be applied as well. TFW where provided 230006, which was acting as prototype I believe before being put into service along with 230007-010.

If the project was to be binned, I would expect there to be 4 - 5 units more class 197 units to be ordered from CAF, rather than 3. But I am sure that I will be corrected.
 

DanNCL

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Neither 230001 or 230002 are Diesel-Battery Hybrid trains which is what was ordered. I will stand corrected, but I don't believe that either 230001 or 230002 could be modified to have a diesel engine and they would also need the front changes to be applied as well. TFW where provided 230006, which was acting as prototype I believe before being put into service along with 230007-010.

If the project was to be binned, I would expect there to be 4 - 5 units more class 197 units to be ordered from CAF, rather than 3. But I am sure that I will be corrected.
The 230s can all be easily converted between diesel only, diesel-battery-hybrid and battery only. I’m pretty sure that one of the prototypes did test the diesel-battery-hybrid setup, but it isn’t configured as such anymore.
 

507020

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but I know nothing of the issues with the class 769's so if anyone could shed a light on the actual problems both classes are having that would be much appreciated.
Since it was mainly the 769s you were interested in and not the 230s, I will answer. Since their introductions with both TfW and Northern over a year ago, there have been numerous incidents where either the Diesel engines have failed to start when required, or cut out once started and refused to restart. Also some units have been stranded after running out of fuel, sometimes only one engine starts, giving the unit a top speed of about 35mph which is obviously unusable, during the power changeover a pantograph once failed to lower after the engines started and struck a bridge east of Manchester Victoria, which wasn’t noticed until it had returned from Stalybridge and wouldn’t take power, on one occasion when I was present during their first week of operations for Northern, the unit managed to fail and have to be completely reset 3 times just between Wigan and Southport and on another more recently, the driver forgot to attempt the power changeover due to a platform alteration and then ran off the end of the electrification, but the pantograph did not strike the bridge.

There is only a single button for “pan down engine stop” and another for “pan down engine start” which makes it very difficult to troubleshoot both engines individually. The original traction package of the 319 has been proved to work over a long period of time and the Diesel engines are brand new meaning they should work perfectly, so it is in the interaction between the separate systems where the problem lies. Reliability has improved slightly in recent months, but not to a point where they can be trusted.
 

D365

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230002 did have a diesel ”generator” trailer carriage added and was used briefly for initial testing. So that was the prototype, if any.

I will stand corrected, but I don't believe that either 230001 or 230002 could be modified to have a diesel engine and they would also need the front changes to be applied as well.
What front changes?
 

DarloRich

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Do you mean the LNR ones at Bletchley which actually work, compared to those TfW ones which don't ?
they havent worked (or worked well) for quite a long time on the Marston Vale. They are doing OK now but I am sure the next complete collapse is but minutes away.
The trains are by no means perfect but I have every sympathy with Vivarail, who have to work with these idiots, and it must be so frustraing to see their reputation being dragged down by the continued delays to these units when in other areas they're doing alright - the Marston Vale Class 230s doing well this year despite the heatwaves, the Island Line units performing well, and the steady forward progress with the Greenford trial due to happen later this year and recently winning the Class 321 development project.
As one of the few posters here who have to use the 230's on a daily basis I have some experiance of the units. I have ZERO sympathy for Vivarail. The offering on the Marston Vale has been awful and my patience and goodwill have long ago been washed away by the constantly frustrated trudges home by Shanks Pony Rail after yet another failure.

They are doing well this year but havent done well in all the other years these items have been foisted on us. Those of us who have to rely on these trains on the Vale know they have been utterly unreliable and know it has taken an inordinate amount of time to get them anywhere close to good. I still don't believe we have reached good yet either.

I know Vivarail seem to have a captive PR market but I make it my mission to be honest about the product offered. It has not been good enough on my line.
 

Wyrleybart

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You are much nearer to them than the rest of us so we need to accept what you say. There is a lot of reputational history with the MV 230s which has impacted on the Vavarail name, although I suspect the Borderlands fiasco has surpassed that of the Bletchley three.

To try and be fair can you please advise

How many are back in daily service ? Is it two of the three ? Has covid RRBs ended ? When was the last time one failed and caused cancellations ?


Thanks
 

DarloRich

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How many are back in daily service ? Is it two of the three ? Has covid RRBs ended ? When was the last time one failed and caused cancellations ?
As far as I am aware 3 are available for daily service with 2 used. The RRB's have ended. In fairness I think it has been a few weeks since a train failure but there is no confidence this is anything other than a fluke.
 

Bletchleyite

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As far as I am aware 3 are available for daily service with 2 used. The RRB's have ended. In fairness I think it has been a few weeks since a train failure but there is no confidence this is anything other than a fluke.

I assume the standby bus is also gone (which had run since long before COVID; they just used it more during COVID)? If so that's a fair bit of confidence in them.
 

DarloRich

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EDIT - i would like to say that the interior of the 230 is a MASSIVE improvement on the 150/153. Wifi, accessible toilets, bright, colourful, etc Ambience wise these trains cant be beaten. Could do with air con mind.
I assume the standby bus is also gone (which had run since long before COVID; they just used it more during COVID)? If so that's a fair bit of confidence in them.
Yes - that is long gone ( but may be more a financial rather than reliability decision)
 
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Tobbes

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I took my first trip on the Vale line this evening - I wanted to understand the Marston Vale better and what EWR will/will not solve. Thus, my first meeting of a Class 230 (since seeing their cousins / predecessors) on the District Line.

Initial impressions were favourable; clean, spacious, air con worked, mix of seating styles, nice to see an accessible loo. This postive view lasted until said unit fell over at Kempston Hardwick (I think - it may have been Stewartby) and it wouldn't restart for ages - we got into Bletchley around 45 mins late, anf got the next unit back.

The return on the other 230 was drama free, and showed the potential - but it all felt rather under cooked, and I am prompted to ask how much cheaper is this 230 than a 170 series turbostar?
 

Bletchleyite

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The whole reason for them on the Marston Vale is that there are a number of 40m platforms with signals and/or level crossings positioned such that 2x23m units cannot be used, but a single 153 is inadequate for the school trains (even before you reduce the seating capacity to PRM it), which is why it used to be worked by a 150 (which did both school trains) and a 153 (which did the opposite hours).

No 150s were available at the time and WMT didn't want a Class 150 microfleet anyway (the 230s are a microfleet but are maintained by Vivarail, not WMT).

The option was considered to use three 153s with a messy flighted timetable for the schools (i.e. one train split into two, potentially skip stopped, with the third unit just being a spare in between), but the 230 was felt a better option.

Were it not for this platform length constraint and the cost of resolving it I am certain 2 car Class 172s from the Snow Hill fleet would be used instead.
 

Tobbes

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The whole reason for them on the Marston Vale is that there are a number of 40m platforms with signals and/or level crossings positioned such that 2x23m units cannot be used, but a single 153 is inadequate for the school trains (even before you reduce the seating capacity to PRM it), which is why it used to be worked by a 150 (which did both school trains) and a 153 (which did the opposite hours).

No 150s were available at the time and WMT didn't want a Class 150 microfleet anyway (the 230s are a microfleet but are maintained by Vivarail, not WMT).

The option was considered to use three 153s with a messy flighted timetable for the schools (i.e. one train split into two, potentially skip stopped, with the third unit just being a spare in between), but the 230 was felt a better option.

Were it not for this platform length constraint and the cost of resolving it I am certain 2 car Class 172s from the Snow Hill fleet would be used instead.
Ah, very many thanks, that makes much more sense.

Are there any results from the consultation on moving the Marston Vale stations yet?
 

Invincible

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This postive view lasted until said unit fell over at Kempston Hardwick (I think - it may have been Stewartby) and it wouldn't restart for ages - we got into Bletchley around 45 mins late,

The Marston Vale 230s have 4 Ford diesel engines (which work OK in Transit vans) so presumably a software glitch?
The 458 Juniper trains on SWT had lots of software glitches and had to sometimes reboot, but became very reliable when fixed.

The thermal issue with the TfW 230s batteries seem to have been fixed according to the latest report, so presumably will work in hybrid mode. Will the diesel engines go in tickover or switch off when in battery mode (with the risk they may not restart?).

Likewise for the 769s do the diesel engines go in tickover or switch off when getting electric power from the track.
 

Bletchleyite

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Overheating engines were the main issue in the Marston Vale units. They have improved things to the point they survived the very high temperatures last month though they didn't run on the two 40+ days but it could well still be an issue.

On all bi modes engines stop if overhead power is being used. Idling for a long time isn't healthy for an engine, it causes carbon buildup. I think 80x have some sort of electrical preheat to reduce wear from restarting cold.
 

Wyrleybart

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The thermal issue with the TfW 230s batteries seem to have been fixed according to the latest report, so presumably will work in hybrid mode. Will the diesel engines go in tickover or switch off when in battery mode (with the risk they may not restart?).
Just to be clear, are you referring to the TfW 230s and their batteries ? AIUI the Marston Vale 230s only use batteries in the way conventional DMUs do. It is the TfW 230s which use the hybrid battery arrangements and they still aren't out crew training.
 

Invincible

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Just to be clear, are you referring to the TfW 230s and their batteries ? AIUI the Marston Vale 230s only use batteries in the way conventional DMUs do. It is the TfW 230s which use the hybrid battery arrangements and they still aren't out crew training.
From
The TfW 230s in hybrid mode are back under test “Driver training will recommence in the near future.”
 

TurboMan

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Since their introductions with both TfW and Northern over a year ago, there have been numerous incidents where either the Diesel engines have failed to start when required, or cut out once started and refused to restart. Also some units have been stranded after running out of fuel, sometimes only one engine starts, giving the unit a top speed of about 35mph which is obviously unusable, during the power changeover a pantograph once failed to lower after the engines started and struck a bridge east of Manchester Victoria, which wasn’t noticed until it had returned from Stalybridge and wouldn’t take power, on one occasion when I was present during their first week of operations for Northern, the unit managed to fail and have to be completely reset 3 times just between Wigan and Southport and on another more recently, the driver forgot to attempt the power changeover due to a platform alteration and then ran off the end of the electrification, but the pantograph did not strike the bridge.
I don't think you can blame Porterbrook for a train running out of fuel, or for a driver forgetting to lower the pan (although if PB really wanted to spend the money, it would be feasible to fit some sort of protection against this, such as the zero balises as on 80x). The pantograph failing to lower was not unknown during Thameslink days, often down to a faulty valve, so is a 319 legacy issue.
There is only a single button for “pan down engine stop” and another for “pan down engine start” which makes it very difficult to troubleshoot both engines individually.
Not sure what you mean by this, as there are local and remote engine fault lights in the cab (which is more than you get on something like a 150), as well as a diagnostic screen in the MSO which gives all sorts of information.
The original traction package of the 319 has been proved to work over a long period of time.
A lot of the problems GWR have been experiencing with their 769s have been down to the traction equipment, which is 319 legacy equipment.

Reliability has improved slightly in recent months, but not to a point where they can be trusted.
Probably true, but they're getting there. There have been a number of firmware updates to the ECUs which seem to have improved reliability.

== Doublepost prevention - post automatically merged: ==

The whole reason for them on the Marston Vale is that there are a number of 40m platforms with signals and/or level crossings positioned such that 2x23m units cannot be used, but a single 153 is inadequate for the school trains (even before you reduce the seating capacity to PRM it), which is why it used to be worked by a 150 (which did both school trains) and a 153 (which did the opposite hours).

No 150s were available at the time and WMT didn't want a Class 150 microfleet anyway (the 230s are a microfleet but are maintained by Vivarail, not WMT).

The option was considered to use three 153s with a messy flighted timetable for the schools (i.e. one train split into two, potentially skip stopped, with the third unit just being a spare in between), but the 230 was felt a better option.

Were it not for this platform length constraint and the cost of resolving it I am certain 2 car Class 172s from the Snow Hill fleet would be used instead.
I've never understood why Vivarail didn't develop and offer an SDO system for all their traction types - that would address the issues you raise, is often essential on the sort of branch line operations the units are targeted at, and could potentially improve safety through wrong-side door release protection. The battery 230 being trialled on GWR is too long for most of the platforms on the Greenford branch, so the leading and trailing doors are being modified to be crew use only. The unit is being fitted with DCO cameras/monitors, so it's a shame they didn't go all the way and fit SDO.
 

071

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The TfW Class 230's seem to be back on driver training today.

230007 makes a very slow approach to Hawarden (HWD) this morning as 5T73.

230007 departs Hawarden for Bidston
 
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