bakerstreet
Member
One company I work for has recently changed their rail booking site to only allow tickets to be booked via a company called claritygo.
Has anyone else had the opportunity to try this website?
It’s incredibly frustrating on first use but before I slate it it may just be it’s working very differently from other websites.
For example, it won’t allow you to specify any via points.
It provides prices first, but you can’t actually see immediately whether you’re selecting an advanced ticket, an anytime ticket, different ticket types in each direction or a single ticket or something else.
It offers many split ticket prices to be seen at once, but having seen someone at work booking a ticket they had no idea what this meant – i.e. I told them that if the train in the next hour had a different stopping pattern they would not be able to use that split ticket combination and may also be stuck with a route they don’t want to be.
The whole system seems like a recipe for a disaster (and prosecution/penalty fare / excess risks) if you don’t know what you’re doing when you’re booking rail tickets.
Also, having spoken to the company’s chat service, they confirmed that there is no ability to select a via point.
Their solution – if you wish to go via a specific route, you’d have to book more than one ticket. Of course, in some cases that will save you money. In many other cases that will be more expensive than the through fare.
Just wondered if I’m missing something and that this is some very clever website that is offering me things I should be pleased with.
I can’t immediately see where it’s getting it data from, i.e. it certainly doesn’t appear to be a Trainline affiliate, but I can’t really work out where it’s getting its information from.
I do hope that post GBR that we still have a decent variety of websites to choose from to suit our particular preferences.
Has anyone else had the opportunity to try this website?
It’s incredibly frustrating on first use but before I slate it it may just be it’s working very differently from other websites.
For example, it won’t allow you to specify any via points.
It provides prices first, but you can’t actually see immediately whether you’re selecting an advanced ticket, an anytime ticket, different ticket types in each direction or a single ticket or something else.
It offers many split ticket prices to be seen at once, but having seen someone at work booking a ticket they had no idea what this meant – i.e. I told them that if the train in the next hour had a different stopping pattern they would not be able to use that split ticket combination and may also be stuck with a route they don’t want to be.
The whole system seems like a recipe for a disaster (and prosecution/penalty fare / excess risks) if you don’t know what you’re doing when you’re booking rail tickets.
Also, having spoken to the company’s chat service, they confirmed that there is no ability to select a via point.
Their solution – if you wish to go via a specific route, you’d have to book more than one ticket. Of course, in some cases that will save you money. In many other cases that will be more expensive than the through fare.
Just wondered if I’m missing something and that this is some very clever website that is offering me things I should be pleased with.
I can’t immediately see where it’s getting it data from, i.e. it certainly doesn’t appear to be a Trainline affiliate, but I can’t really work out where it’s getting its information from.
I do hope that post GBR that we still have a decent variety of websites to choose from to suit our particular preferences.