• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Clapham Junction - Exeter St Davids catering?

Status
Not open for further replies.

GodAtum

On Moderation
Joined
11 Dec 2009
Messages
2,684
What kind of lunch and dinner service is offered on this route? Does 1st class include at seat service or do I have to walk to the buffet car?
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

455driver

Veteran Member
Joined
10 May 2010
Messages
11,329
Trolley service of sandwiches, snacks, hot and cold drinks.

Trolley is restocked at Salisbury.
 

GodAtum

On Moderation
Joined
11 Dec 2009
Messages
2,684
I'm surprised there isnt proper food service for such a long journey?
 

greatkingrat

Established Member
Joined
20 Jan 2011
Messages
3,289
Also most London - Exeter passengers will use FGW, so most of the passengers are doing shorter intermediate journeys.
 

GodAtum

On Moderation
Joined
11 Dec 2009
Messages
2,684
Ah Ok, I might travel around to Paddington and make use of the Travelling Chef.
 

455driver

Veteran Member
Joined
10 May 2010
Messages
11,329
:o off-topic but what is happenning? Why are they getting rid of it and what is going to replace it?

Do you want the official reason or my (and a lot of other peoples) opinion?

Official reason
Every meal prepared by the Travelling Chef loses FGW £10.
Yep they reckon a £5 bacon sandwich costs £15 to make! :lol:

My opinion
The new IEP trains only have a food prep area behind the cab at the 1st class end so nowhere to cook food for Standard class passengers and by getting rid of the Chefs now people wont associate the two things when IEP is rolled out in a couple of years.
 

455driver

Veteran Member
Joined
10 May 2010
Messages
11,329
Dont know, but the Pullman dining makes money after paying the Chefs and the other staff!
 

broadgage

Member
Joined
11 Aug 2012
Messages
1,094
Location
Somerset
Do you want the official reason or my (and a lot of other peoples) opinion?

Official reason
Every meal prepared by the Travelling Chef loses FGW £10.
Yep they reckon a £5 bacon sandwich costs £15 to make! :lol:

My opinion
The new IEP trains only have a food prep area behind the cab at the 1st class end so nowhere to cook food for Standard class passengers and by getting rid of the Chefs now people wont associate the two things when IEP is rolled out in a couple of years.

I agree with your opinion.
 

bnm

Established Member
Joined
12 Oct 2009
Messages
4,992
If you want access to hot food service between London and Exeter, then there are the existing Travelling Chef services for the next few weeks. These are available from Paddington at 1106, 1306, 1406, 1506. There are also Pullman restaurants at 1006 (brunch), 1206 (lunch), 1803 & 1903 (dinner). Restaurant is available to Standard Class ticket holders if space allows. That is unlikely on the 1803 & 1903 though. Almost always full with 1st Class ticket holders.
 

ainsworth74

Forum Staff
Staff Member
Global Moderator
Joined
16 Nov 2009
Messages
31,080
Location
Redcar
I'm surprised there isnt proper food service for such a long journey?

These days journey length has nothing to do with catering provision. Look at XC for example who run some of the longest journeys in the country but have only a trolley service (admittedly first class gets small microwaved meals and they are similar out to standard class but it's hardly a proper service).

The only operators which have regular full service is East Coast, Virgin Trains (First Class only, Standard Class gets hot snacks like microwaved bacon roll), East Midlands Trains (First Class only, Standard Class hot snacks), First Great Western, Arriva Trains Wales (but only on two trains per day and only for a few months more) and Scotrail (Sleeper services only).

Everybody else at best offers a trolley/buffet with hot snacks at most. In some cases there has been a really dramatic decline in just the last ten years or so. For example Liverpool Street - Norwich services used to have some literally award winning full restaurant services. These days it's down to just a buffet with a hot bacon roll the best you can expect.

It's a shame really as I think a full catering service, properly targeted, could be successful even on today's railway with a plethora of alternative catering options. FGW clearly make Pullman Dining work for them and I'm sure that East Coast could have kept a restaurant service on a couple of high-peak London - Edinburgh services and turned a profit on it. But maybe I'm just a dinosaur :lol:
 

PHILIPE

Veteran Member
Joined
14 Nov 2011
Messages
13,472
Location
Caerphilly
Catering service on trains has been run down over the years. Even XC from Edinburgh to Plymouth, for example, is just an at-seat trolley service. Where would you fit a kitchen to provide a dinner service on a Class 159. I shouldn't think many passengers would do an end to end journey on this route as, has been pointed out already, people would travel FGW.
 

Ash Bridge

Established Member
Joined
17 Mar 2014
Messages
4,214
Location
Stockport
These days journey length has nothing to do with catering provision. Look at XC for example who run some of the longest journeys in the country but have only a trolley service (admittedly first class gets small microwaved meals and they are similar out to standard class but it's hardly a proper service).

The only operators which have regular full service is East Coast, Virgin Trains (First Class only, Standard Class gets hot snacks like microwaved bacon roll), East Midlands Trains (First Class only, Standard Class hot snacks), First Great Western, Arriva Trains Wales (but only on two trains per day and only for a few months more) and Scotrail (Sleeper services only).

Everybody else at best offers a trolley/buffet with hot snacks at most. In some cases there has been a really dramatic decline in just the last ten years or so. For example Liverpool Street - Norwich services used to have some literally award winning full restaurant services. These days it's down to just a buffet with a hot bacon roll the best you can expect.

It's a shame really as I think a full catering service, properly targeted, could be successful even on today's railway with a plethora of alternative catering options. FGW clearly make Pullman Dining work for them and I'm sure that East Coast could have kept a restaurant service on a couple of high-peak London - Edinburgh services and turned a profit on it. But maybe I'm just a dinosaur :lol:

Well I must be a dinosaur too, because I fully agree with you,and well done FGW for reintroducing proper onboard dining (Damn shame about Traveling Chef though:()
 

higthomas

Established Member
Joined
27 Nov 2012
Messages
1,227
It's a shame really as I think a full catering service, properly targeted, could be successful even on today's railway with a plethora of alternative catering options. FGW clearly make Pullman Dining work for them and I'm sure that East Coast could have kept a restaurant service on a couple of high-peak London - Edinburgh services and turned a profit on it. But maybe I'm just a dinosaur :lol:

Well I thought the real reason they axed restaurants was to encourage people to upgrade their ticket. If that generates more profit than a restaurant, then that's what they'll do. Passenger satisfaction will rarely enter into it unless they feel it will boost profits, that's how capitalism works sadly. :|

(Although I do agree that it is a real shame they have gone, and being young, I have only ever experienced poor quality catering sadly. Travelling chef is the best I've had, and even now that's going. :( I shall try the Pullman someday, but I will have to bring someone else with me to subsidise it at those prices.)
 

Tetchytyke

Veteran Member
Joined
12 Sep 2013
Messages
17,481
Location
Isle of Man
Yeah, East Coast's justification of getting rid of the restaurant car was to beef up the First Class offering. In a time when first class travel was getting cut out of corporate budgets, they had to find a way of allowing people to justify the more expensive travel.

The trains that used to carry proper restaurant cars out of London still have a proper dinner served. It's alright, it's not as good as what went before, but it's also not fifty quid a head on top of the first class train fare.
 

Bishopstone

Established Member
Joined
24 Jun 2010
Messages
1,685
Location
Seaford
What kind of lunch and dinner service is offered on this route? Does 1st class include at seat service or do I have to walk to the buffet car?

The other thing I'll mention is that the trolley does seem to do a number of passes on this route, so if you aren't feeling thirsty/hungry immediately, you are likely to have another opportunity in half an hour.
 
Status
Not open for further replies.

Top