Chester le track season tickets

[ess]

Does anyone have any experience of buying from here?

http://www.chester-le-track.co.uk/htm/season_tickets.htm

what happens if the ticket stops working the automatic gates. how to get a replacement?

 

[DaveNewcastle]

what happens if the ticket stops working the automatic gates. how to get a replacement?

Their contact information is also on the website:

• Chester-le-Street Tel: +44 (0)191 387 1387 | Enquiries 24 hours Tel: +44 (0)8457 484 950
• Booking office at C-L-S is open: 0620-1800 Mon (except Bank Holidays) | 0730-1800 Tues - Fri | 0730-1300 Sat

I agree that this is an unusual arrangement but I understand that C-le-T is a fully authorised travel agent quite like any other and quite capable of dealing with 'difficulties' in a prompt and efficient manner. I don't know of any other travel agent which is Managed by someone who also has responsibilities on 'the railways' (anyone on here know of another?), but you have no need to be concerned about their service.

 

[TomJ93]

As far as I understand Chester-Le-Street is operated by a private company which must be these lot, so I would say they're safe.

 

[142094]

Chester-le-Track is, and he has the leasehold over the station building. Doesn't actually run the station though, that is done by Northern.

 

[wibble]

I do wonder how they make their money if they can afford to offer a monthly draw for a weekend break with free rail travel when they're only making no more than 2% commission off a season ticket sale....

 

[paul1609]

Their contact information is also on the website:I agree that this is an unusual arrangement but I understand that C-le-T is a fully authorised travel agent quite like any other and quite capable of dealing with 'difficulties' in a prompt and efficient manner. I don't know of any other travel agent which is Managed by someone who also has responsibilities on 'the railways' (anyone on here know of another?), but you have no need to be concerned about their service.

I think Ledbury station ticket office is run on a similar basis: http://www.ledbury.plus.com/ plus of course the NYMR are now the retailer of National Rail tickets at Whitby.