Challenge Unpaid fare Notice

[Haywain]

the GDS Off-Peak Day Single (£40.90).

Which was an appropriate fare as the date of travel was a Saturday.

 

[island]

Well spotted. That's probably a better outcome than what might have been charged on the day if the booking office clerk had acted correctly, as there would have been a £10 change fee to pay on top of the fare differential, although:

1. Had the correct information been given the passenger might have decided to not pay and wait for the later train; and
2. It's possible there were advance fares still available on that train which we have no way to know.

Best advice remains to pay the £22.50.

 

[fandroid]

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