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Cancellation Means leaving earlier, delay repay?

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YorkshireBear

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23 Jul 2010
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I am booked on the 15:46 itinerary today from Liskeard to Woodlesford.

Cross country appear to be running nothing to Plymouth all afternoon and everything showing cancelled to Bristol.

So we are leaving much earlier (14:19) to head to Bristol to make sure we pick up one of those mast services to connect to Woodlesford. Does this qualify for any sort delay repay?
 
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father_jack

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Officially, no delay repay. You'd have to make communication with XC customer services because they caused you to use your time as a result of their fault.
 
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island

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If you choose to travel earlier than booked there is no entitlement to DelayRepay, but a politely worded email to customer services may bear fruit.
 
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