• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Can I O/D Excess an mTicket?

Status
Not open for further replies.

eroded

Member
Joined
31 Aug 2012
Messages
53
(I know, I know, I know. I regret the mTicket now. Was running late to Paddington coming from the West car park and didn't have time to schlep to the ticket office and back).

I have an anytime day return PAD to Basingstoke, Trainline mTicket, that I wish to O/D excess the return portion of.

Any chance of them being able to do it at the Reading or Basingstoke ticket offices?
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

ForTheLoveOf

Established Member
Joined
7 Oct 2017
Messages
6,416
(I know, I know, I know. I regret the mTicket now. Was running late to Paddington coming from the West car park and didn't have time to schlep to the ticket office and back).

I have an anytime day return PAD to Basingstoke, Trainline mTicket, that I wish to O/D excess the return portion of.

Any chance of them being able to do it at the Reading or Basingstoke ticket offices?
Nil to zero, I'd have said.

There is no entitlement to an overdistance excess - and most ticket office staff have said they cannot or will not excess m or e-tickets.

You can obtain a refund on any unused portion of the ticket - as an Anytime Day Single is half the cost of an Anytime Day Return for that route, you'll get back the difference, less whatever refund fee Trainline impose. It may be cheaper to do this and then to buy a new ticket, than to buy an extension ticket.
 

_toommm_

Established Member
Joined
8 Jul 2017
Messages
6,292
Location
South West London
Nil to zero, I'd have said.

There is no entitlement to an overdistance excess - and most ticket office staff have said they cannot or will not excess m or e-tickets.

You can obtain a refund on any unused portion of the ticket - as an Anytime Day Single is half the cost of an Anytime Day Return for that route, you'll get back the difference, less whatever refund fee Trainline impose. It may be cheaper to do this and then to buy a new ticket, than to buy an extension ticket.

I've managed to excess out of a railcard onboard when the ticket staff refused to do it with an m ticket - the chances are very slim granted, but I don't see why the OP can't try
 
Status
Not open for further replies.

Top