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Can I catch a later service?

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40875704

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I’ve booked tickets via Trainsplit. Anytime day return to Leeds and then an Advance Single to Horton in Ribblesdale. I’ll be tackling a walk up and down Pen Y Ghent. I have an advance single for my return on the 16:21 from Horton to Leeds. My concern is that if my outward journey is delayed and I don’t have time to complete my walk and so miss the 16:21 would I have any rights to catch the next Northern service on return to Leeds? For clarity the whole out and back was booked as one transaction.
 
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AlterEgo

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Not under the terms of the ticket, no.
 

Royston Vasey

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No you can't really blame the railway for your missing the on time 1700 because their 0900 (or someone else's connecting train before that) was late. It's a bit of a stretch when you have set your own personal boundary conditions, i.e. making it up a mountain and back again to catch a specific train. This is what flexible tickets are for, really.

You'd be able to claim delay repay if significantly delayed on the outbound of course, for both your tickets into and out of Leeds.

Your tickets are non refundable unless you only just booked them today, (edit: within the last hour, thanks @MrJeeves) in which case Trainsplit do refund free of charge. If you can do this, the off peak returns on the route don't look much more expensive.

If you can't cancel, then advances seem to be available at very short notice for £9 on this route, so I'd travel, not worry about it, enjoy your day and if you miss the train so be it... buy another ticket for the next on your mobile, and wait with a refreshing pint. If you can pay for some of that with the delay repay, all the better. Your return ticket from Leeds to your final destination is flexible already.

Good luck in your quest!
 
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MrJeeves

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Just saying, if you choose to abandon your journey because a delay on the outbound would mean that your trip would no longer serve its purpose (to allow you to walk), you can return to your origin station and receive a full refund of both tickets from the retailer (TrainSplit).
 

40875704

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Thanks all esp Royston, I hadn't factored in delay repay for an outward delay so would be about break even if I had to buy another ticket and yes a pint would ease the pain.
 

MrJeeves

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Your tickets are non refundable unless you only just booked them today, in which case Trainsplit do refund free of charge.
To clarify, you can get a fee-free refund of any unused and uncollected ticket within an hour of purchase. It's definitely not any tickets bought "today".
 

Royston Vasey

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Well, you can. Indeed, who else would you blame?

The tickets however don't allow for this, sadly.
Well, yes and no. Morally, of course you're right, but there's no basis for recourse if it happened.

How does the railway know the customer realistically allowed enough time for their activity, or did so with zero contingency? (Sounds like another poster!) What if they hurt their ankle or got lost or lost track of time at the pub... Still the railway to blame?

If the first or second train was very late the passenger is also entitled to abandon their journey and return to origin with a full refund from the retailer, and try again another day.

...with an off peak return :smile:

== Doublepost prevention - post automatically merged: ==

To clarify, you can get a fee-free refund of any unused and uncollected ticket within an hour of purchase. It's definitely not any tickets bought "today".
You're right, I thought it was two hours at least and have used the facility many times when rashly booking the wrong day, time, route or some such! I have edited for correctness.
 

Lancs Lass

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You can change your advance ticket time using Seat Frog for a small fee. Cheaper than a new ticket.
 

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MrJeeves

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You're right, I thought it was two hours at least and have used the facility many times when rashly booking the wrong day, time, route or some such! I have edited for correctness.
It did used to be two hours — your memory is not failing you! :)

You can change your advance ticket time using Seat Frog for a small fee. Cheaper than a new ticket.
*on certain specific operators, subject to availability
 

reb0118

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As a conductor, if you explained your predicament to me in a clear & consise manner I would probably allow you to travel.

As far as I see it if you've factored enough time to do an activity and the railway has "withdrawn" some of that time from you at the start then a reasonable adjustment could be to give you some of that time back at the end.

NB there would be no contractual right to this....but it would be worth asking.
 

ikcdab

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As a conductor, if you explained your predicament to me in a clear & consise manner I would probably allow you to travel.

As far as I see it if you've factored enough time to do an activity and the railway has "withdrawn" some of that time from you at the start then a reasonable adjustment could be to give you some of that time back at the end.

NB there would be no contractual right to this....but it would be worth asking.
I agree with this. The key question for me is always "has the railway lost any money". If the answer is no and the passenger is acting sensibly, then I would apply the benefit of the doubt.
 

30907

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Just for future reference, the saving by buying Advances is at most £4 on this trip. TS does give you the option of excluding them.
 

anothertyke

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From experience its a three hour walk so assuming you are on the 1049 from Leeds you have got a reasonable safety margin.
 
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