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Calmac / Northlink Ferry discussion

Cloud Strife

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8 Ferries out according to the BBC

This is just a complete disaster for CalMac. Combined with the bad weather, the network has more or less collapsed today. They managed to get some early morning sailings, but even the relatively sheltered routes such as Wemyss Bay - Rothesay had a couple of sailings diverted to Gourock.

The only good news is that Caley Isles is still ok, and the cancellations today should at least give them a bit of time to carry out some more maintenance activities onboard.

What concerns me is Glen Sannox. People are suggesting that Glen Rosa is being stripped for parts, and while there's no evidence of this, I still wonder if it might be true.
 
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Pegpilot

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Jeepers, not good. Begs the question, why would anyone in their right mind book a Spring trip to the Western Isles this year, it'd be an almighty gamble. How have Western Ferries performed today ?
I'm reminded of a bumper sticker I saw on a car waiting for the BC Ferries service to Vancouver Island from Horseshoe Bay a few years ago. The sticker looked kosher, with a big BC Ferries logo. But if you examined the small print underneath, it proclaimed "Be glad they don't fly planes!"
Anyway, fingers crossed for Isle of Islay's introduction this week. Hopefully it will demonstrate the benefits of ordering a vessel from a yard that actually knows how to do it properly.
 

Southsider

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Jeepers, not good. Begs the question, why would anyone in their right mind book a Spring trip to the Western Isles this year, it'd be an almighty gamble. How have Western Ferries performed today ?
I'm reminded of a bumper sticker I saw on a car waiting for the BC Ferries service to Vancouver Island from Horseshoe Bay a few years ago. The sticker looked kosher, with a big BC Ferries logo. But if you examined the small print underneath, it proclaimed "Be glad they don't fly planes!"
Anyway, fingers crossed for Isle of Islay's introduction this week. Hopefully it will demonstrate the benefits of ordering a vessel from a yard that actually knows how to do it properly.
It’s one of the ones out of service at the moment.
 

Pegpilot

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Well, Isle of Islay got the job done today with her first revenue trip from Islay to Kennacraig (spotted thanks to Baypaul's tip-off in another place). Watched her arrival on the Kennacraig webcam and it all looked very low key - clearly not a good time to hang out the bunting right now !
 

BayPaul

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Well, Isle of Islay got the job done today with her first revenue trip from Islay to Kennacraig (spotted thanks to Baypaul's tip-off in another place). Watched her arrival on the Kennacraig webcam and it all looked very low key - clearly not a good time to hang out the bunting right now !
Good to see another theferryforums.com member on here too!

I managed to be the very first revenue passenger to step aboard, and really enjoyed the maiden voyage. As you say, it was pretty low key, but I think she's going to be an excellent ship for Calmac, though she does have a few disappointments too. The old railforums issue of window alignment is sorted in spectacular style with vast floor to ceiling windows in the restaurant and quiet lounge, but its a mixed bag on seat comfort!

20260331_144135.jpg20260331_115329.jpg20260331_132536.jpg20260331_122040.jpg

I've done a full review on https://theferryforums.com/viewtopic.php?f=30&t=3800 , as well as various other calmac ships sailed on this week.
 

Grinner

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Good to see another theferryforums.com member on here too!

I managed to be the very first revenue passenger to step aboard, and really enjoyed the maiden voyage. As you say, it was pretty low key, but I think she's going to be an excellent ship for Calmac, though she does have a few disappointments too. The old railforums issue of window alignment is sorted in spectacular style with vast floor to ceiling windows in the restaurant and quiet lounge, but its a mixed bag on seat comfort!

View attachment 201413View attachment 201414View attachment 201415View attachment 201416

I've done a full review on https://theferryforums.com/viewtopic.php?f=30&t=3800 , as well as various other calmac ships sailed on this week.
Thanks for posting that here, I really enjoyed reading your reviews of all the Calmac vessels you've been on this past week - given the issues at the moment you did well to get so much done!
 

Beebman

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Sky News report today from onboard the Glen Sannox about Calmac's current problems and how that's affecting Arran:


Scotland's ferry issues have been well documented, but recent weeks have seen islands across the Scottish west coast witnessing their biggest crisis yet. A raft of breakdowns, repairs, cancellations, and delays because of a 'perfect storm' of problems. Sky's Scotland correspondent Connor Gillies boarded a ferry to Arran to understand how issues are impacting locals and visitors.
 

Buzby

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Well my crossing tomorrow to Brodick (last day on Glen Sannox) has been cancelled due to a fuel pump problem, so being switched to Ardrossan instead. Shame, as I thought I wouldn’t be disrupted. Also found when cancelling my pre-booked Car Park spot on Troon pier, Peel Ports kept £3 of the £5 paid. Warning to anyone, pay when (if) you get there, their refund policy sucks!
 

Arriva Fan

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Well my crossing tomorrow to Brodick (last day on Glen Sannox) has been cancelled due to a fuel pump problem, so being switched to Ardrossan instead. Shame, as I thought I wouldn’t be disrupted. Also found when cancelling my pre-booked Car Park spot on Troon pier, Peel Ports kept £3 of the £5 paid. Warning to anyone, pay when (if) you get there, their refund policy sucks!
Troon is an ABP Managed Port. Not Peel Ports.
 

CarineNoctua

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I was recently in Aberdeen and saw the MV Isle of Lewis in the harbour. I asked in the maritime museum why it was there but no one seemed to know. Any ideas?
 

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Morayshire

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I was recently in Aberdeen and saw the MV Isle of Lewis in the harbour. I asked in the maritime museum why it was there but no one seemed to know. Any ideas?
Annual maintenance

So why has a CalMac ferry usually destined for the Western Isles berthed at Aberdeen Harbour

Usually found on the west coast and Outer Hebrides, the MV Isle of Lewis has arrived in the Granite City.
By Chris Cromar
March 13 2026, 3:52 pm
The MV Isle of Lewis at Aberdeen Harbour.
CalMac's MV Isle of Lewis ferry is currently at Aberdeen Harbour. Image: DC Thomson.

If you are at Aberdeen Harbour over the next few days, blink and you may think you have teleported to the western Highlands or Western Isles.

That is because a Caledonian MacBrayne (CalMac) ferry has docked in the busy north-east docks.

And it’s one of the longest and fastest in the fleet.

The MV Isle of Lewis – carrying the carrying the logo synonymous with the Hebrides – is currently in the north harbour.
MV Isle of Lewis at Aberdeen Harbour.
The MV Isle of Lewis’ Gaelic name is Eilean Leòdhais. Image: DC Thomson.

CalMac has revealed it is in the Granite City to undergo annual maintenance.

Built in 1995 by Ferguson Shipbuilders in Port Glasgow, the MV Isle of Lewis is one of only two CalMac ships with a length exceeding 100 metres.

It is also one of the company’s fastest vessels.

According to CalMac, the ship “inspires awe from onlookers” as it makes its journey from Oban to Castlebay in Barra all year round.
MV Isle of Lewis sailing.
The MV Isle of Lewis’ route is between Oban and Barra. Image: CalMac.

It has come all the way to Aberdeen for its “MOT”, due to the port’s specialist yard.

Ship repair and maintenance company Dales Marine Services are conducting the work on the ship.
‘We cover their usual routes using different vessels’

A spokeswoman for CalMac told The P&J: “MV Isle of Lewis is in Aberdeen for her planed annual overhaul at Dales Marine.

“Each vessel is legally required to be taken off service for this once a year and we cover their usual routes using different vessels.”
 

Southsider

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I was recently in Aberdeen and saw the MV Isle of Lewis in the harbour. I asked in the maritime museum why it was there but no one seemed to know. Any ideas?
They found severe corrosion while carrying out annual maintenance. Not going to be back until May.
 

Buzby

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Troon is an ABP Managed Port. Not Peel Ports.
You are of course correct - and the YourParkingSpace app (weblinked by CalMac) states this in the tiny print. As a result I’ve had to divert to Ardrossan instead, whose port was owned by Peel and is in the process of being acquired by ScotGov.
 

Morayshire

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Calmac problems are continuing...

Almost a third of CalMac's ferry fleet out of action

Almost a third of CalMac's ferry fleet is out of action due to technical faults and annual repairs, with the firm's boss warning it is struggling to maintain services.
The latest service disruption was confirmed on Wednesday with news the MV Alfred would not be returning to the Troon-Brodick route as planned due to a "crew issue".
MV Lord of the Isles was pulled from the Oban-Barra route on Tuesday after experiencing an engine problem. Six major vessels and four smaller ones are now currently unable to sail, causing widespread disruption to west coast routes.
The operator's chief executive, Duncan Mackison, said the firm had been facing an "unprecedented scenario" which had now worsened.
Mackison said: "Almost a third of our entire fleet is unavailable for service, creating a set of circumstances where significant disruption on multiple routes served by major and small vessels is unavoidable.
"Though the situation appeared to be stabilising, emergent issues across major and small vessels means the unprecedented scenario we find ourselves in has worsened.
"Everyone at CalMac is acutely aware of the level of disruption many islands on our network have faced recently, and I apologise for that."
He added: "The full service impact of the current issues is being reviewed, and plans will be shared with island communities tomorrow."
https://www.bbc.co.uk/news/scotland/glasgow_and_west

The chartered catamaran MV Alfred was expected back from overhaul on Wednesday and was meant to restore the Troon service.
The route has been affected after a series of faults hit the MV Glen Sannox following its return from an extended annual overhaul in March.
It had returned to service last week after a repair to its exhaust system but was withdrawn again on Monday.
CalMac has now abandoned plans to temporarily re-deploy Glen Sannox to the Western Isles routes and it will stay on the Arran service once it is fixed.
In a statement released on Wednesday morning the company said the 11:50 departing Brodick and the 14:00 departing Troon had been cancelled and there would be no sailings on the route for the rest of the day.
Replacement bus services will take passengers to Ardrossan instead.


MV Lord of the Isles only returned at the weekend after problems with its main engine put it out of action last week.
However an "ongoing technical issue" with the ship's starboard main engine means an amended timetable - using the MV Isle of Mull - will run through to the end of Wednesday.
CalMac's west of Scotland network has been under sustained pressure in recent weeks, with many ferries under maintenance and others facing unplanned repairs.
The state-owned operator last month said it was facing a "critical" situation due to a shortage of vessels due to technical faults and planned maintenance.
CalMac has been forced to reposition multiple vessels on its island routes and said plans were "under constant review".

Which CalMac vessels are unavailable?​

MAJOR VESSELS

  • MV Glen Sannox - Out of service due to a fuel leak in the port engine, the latest in a series of issues since the vessel returned from overhaul.
  • MV Lord of the Isles - Unable to sail due to issue with starboard main engine and will be relocated to the Clyde for investigation.
  • MV Isle of Arran - CalMac has struggled to source a second replacement coupling for the bow thruster due to the vessel's age and "unique components". New parts may have to be manufactured.
  • MV Isle of Lewis - Scheduled to complete annual overhaul over a month ago, however major steelwork corrosion identified and now not expected to return until the end of May.
  • MV Hebrides - Remains in planned annual overhaul and is scheduled to return to service on 18 April.
  • MV Alfred - Annual overhaul completed and vessel transiting to the Clyde, where it is due to arrive on Tuesday evening.
SMALL VESSELS

  • MV Loch Bhrusda - Vessel being sent to Mallaig for repairs after issue with forward main engine reported. Due to return to service on 11 or 12 April.
  • MV Loch Linnhe - Due to arrive at Ardmaleish yard for repairs to oil leak on Tuesday, with work due to be completed within 48 hours.
  • MV Loch Portain - Planned annual overhaul and not due to return until 12 May.
  • MV Loch Frisa - Annual overhaul undocking scheduled on Tuesday, but not due to return to service until 13 April due to planned additional work and checks.
 

Strathclyder

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Utterly shambolic, but nothing new unfortunately.

Never mind ScotRail's issues with fleet replacements, you could write several War & Peace-sized tomes on the omni-shambles that CMAL has been staring down for a while now. The utter incompetence of those responsible for creating the circumstances that have led to this issue reaching critical mass should've led to their careers being terminated, but of course that hasn't happened and likely never will. The ability to take accountabilty is rarer than unmined Russian Alexandrite in this day and age as we know all too well.

Any sane person wouldn't blame the staff on the ground or those on the ships for this mess, I really don't envy their position right now. To say nothing of those living on the island communities who are getting screwed over every single time this happens.
 

Buzby

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Any sane person wouldn't blame the staff on the ground
It that case, perhaps - but how about this? I travelled on a morning sailing on Caledonian Isles from Ardrossan (after being transferred from Troon and the Glen Sannox saga. Crossing went well and on time, and I took the shore footpath to Brodick Castle and explored the NTS property. Returning via the main road I discovered a purse crammed with plastic cards and some money and receipts. The receipts revealed the owner bought stuff on the ferry on an earlier Caledonian Isles crossing. I thought it would be a good idea ask the staff at Brodick ticket office if she would be travelling back the same day and info so, could they return in to her. I was immediately told passenger info was confidential. I told him I wasn’t asking for any - if she was on a crossing they can have the purse and return it to her.

i was then given a lecture by the staffer (who said he previously worked at Luton Airport) and in a similar situation a high-level CID investigation commenced. Clearly, getting nowhere I kept the purse and made the crossing. Looking through the contents, I discovered her driving licence and a home address. It would be a 25mile detour but I’d drop it off myself - which I did this morning, and was given a heartfelt hug by the owner. She would have got it back earlier if CalMac had used common sense!
 

TheWierdOne

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Setting aside the Calmac Fleet’s inability to do anything other than float at the moment, has Northlink generally been reliable? I’m mulling over the logistics of a bike trip up on Shetland at some point.
 

Morayshire

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Setting aside the Calmac Fleet’s inability to do anything other than float at the moment, has Northlink generally been reliable? I’m mulling over the logistics of a bike trip up on Shetland at some point.
As far as I'm aware albeit based mainly through what appears as headlines on the P&J website, the main issue is capacity as the ferries are often booked out well in advance especially where cabins, sleeping pods and seats are concerned. And the floor is not easy to sleep on either.
 

trei2k

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Yet another issue is being reported today with the MV Loch Seaforth:


Main Calmac ferry to Lewis out of action after issue with ramp
The main Calmac ferry to Lewis has broken down, with services cancelled for the rest of the day.

MV Loch Seaforth, which sails between Ullapool and Stornoway, has a problem with the ramp at its bow. Engineers are carrying out repairs.

Problems across the Calmac network caused by breakdowns and maintenance demands have eased in recent days.

However, passengers are being warned of possible disruption across 15 out of 30 west coast routes.

I certainly wouldn't want to be working in the PR unit of CalMac/XML at the moment!
 

Southsider

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Yet another issue is being reported today with the MV Loch Seaforth:





I certainly wouldn't want to be working in the PR unit of CalMac/XML at the moment!
In a brave move, they’ve sent Glen Sannox up to cover the route. Loch Seaforth is operating again but cannot open the bow doors so capacity is reduced, cars are doing a three point turn on the deck, lorries and coaches are reversing so turnaround is slow.
 

Cloud Strife

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Setting aside the Calmac Fleet’s inability to do anything other than float at the moment, has Northlink generally been reliable? I’m mulling over the logistics of a bike trip up on Shetland at some point.

Incredibly reliable. The service is pretty much rock solid, and they will sail in all weathers as long as they can get in and out of Aberdeen.


In a brave move, they’ve sent Glen Sannox up to cover the route. Loch Seaforth is operating again but cannot open the bow doors so capacity is reduced, cars are doing a three point turn on the deck, lorries and coaches are reversing so turnaround is slow.

Fingers crossed that nothing goes wrong with Glen Sannox. CalMac desperately need her to act as a relief on the Western Isles routes, especially with summer coming.
 

Strathclyder

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Fingers crossed that nothing goes wrong with Glen Sannox. CalMac desperately need her to act as a relief on the Western Isles routes, especially with summer coming.
Crossing one's fingers that nothing goes wrong with any CalMac ship at the moment is just asking for trouble, so I just don't bother. I have been wanting to take a trip to the Isle of Cumbrae for the frst time in years in recent weeks, but I just haven't been willing to risk it thanks to the network's propensity to just collapse with little to no warning even on the calmest of days. Never mind ScotRail's issues: compared to CalMac, their issues seem trifling by comparison!

I would ask about the Grand Canyon-sized disparity in reliabilty figures between the Northlink and CalMac fleets, but we all know the reasons why it exists at all (ship designs being chopped and changed on the fly, inexperienced/ill-equipped shipbuilders thus a lack of proper quality control, the lack of a rolling/consistent fleet replacement program etc etc), so I won't retread them.
 

Buzby

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I would ask about the Grand Canyon-sized disparity in reliabilty figures between the Northlink and CalMac fleets
Whilst not being a apologist for either, AIUI NorthLink has a few routes and a small fleet of ships - CalMac have the entire west coast, and the attendant problems of scale due to historic under-investment and elderly ships. No point in promoting NL as ‘as it should be’ as if they were operating a similar sized fleet, I’d imagine the same complaints would appear here.
 

185143

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Do the Shetland/Orkney inter island ferries have issues?

They've always been pretty good when I've used them, but then again, so have CalMac!
 

Buzby

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Do the Shetland/Orkney inter island ferries have issues?
Unless it has changed, it is the two ‘normal‘ NL Aberdeen ferries that provide the Orkney-Shetland connection as part of their inbound and outbound routes. I was given a small flag to display as I drove up the linkspan to determine my disembark position. The Aberdeen to Lerwick sailing calls at Orkney first. After Shetland, we got off on the return leg, then took the short Stromness ferry to the mainland.
 

185143

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Unless it has changed, it is the two ‘normal‘ NL Aberdeen ferries that provide the Orkney-Shetland connection as part of their inbound and outbound routes. I was given a small flag to display as I drove up the linkspan to determine my disembark position. The Aberdeen to Lerwick sailing calls at Orkney first. After Shetland, we got off on the return leg, then took the short Stromness ferry to the mainland.
Nothing's changed in that regard IIRC.

I was referring to the network of ferries operated by Shetland/Orkney Island Council. A fleet of smaller ships on similar kind of routes to CalMac's smaller vessels.

At least one of the Orkney routes (North Ronaldsay) still crane vehicles and cargo on/off. That's quite a sight being sat in the passenger lounge on the upper deck and seeing a family car being hoisted past the window! Getting a bit off topic however.
 

Morayshire

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I was referring to the network of ferries operated by Shetland/Orkney Island Council. A fleet of smaller ships on similar kind of routes to CalMac's smaller vessels.
I believe the reliabilty and age of the Shetland Isles Council owned and run ferries is one of the reasons they are looking into tunnel links between the major islands.
 

Russel

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Has the two boat service started early on the Largs - Cumbrae route this year?

The summer timetable started in March but doesn't look to have the usual peak/off peak service difference that previous years had...
 

DerekC

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Unless it has changed, it is the two ‘normal‘ NL Aberdeen ferries that provide the Orkney-Shetland connection as part of their inbound and outbound routes. I was given a small flag to display as I drove up the linkspan to determine my disembark position. The Aberdeen to Lerwick sailing calls at Orkney first. After Shetland, we got off on the return leg, then took the short Stromness ferry to the mainland.
That's still correct. I travelled by the Northlink ferry from Kirkwall to Aberdeen this week - and it arrived at Kirkwall from Lerwick. Seemed like an efficient operation on the day I travelled. The only nit to pick was that the coffee machine in the departure lounge at Kirkwall was u/s!
 

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