Even if travelling for leisure a delay can be a problem, if for example you have an onward connection, or you are returning from holiday and expecting to go straight to work.
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Indeed. Of course, because the sleeper is slackly timed for the most part it can soak up minor delays fairly easily. So if something does go wrong it's more likely to be a significant delay.
Twice in 2 days now. Super reliable service though...
I don't think you understand how reliability works. You don't get just to pick 2 days and then extrapolate that for a whole year
What happened to the passengers?
Assuming they get put on buses and carted down the A9 to wait at Edinburgh while the train is put together. Not bad for £400 that.
They get £200 back, although that is scant compensation.
4 hour minimum bus journey to Edinburgh, poor driving conditions on that A9 as well. Arguably more at risk on a bus in this weather in truth. They should be getting a full refund.
It's still showing as cancelled on their website, you'd think they'd have removed it as soon as they noticed the error. Amateur hour.
They don't even put it on twitter. I thought that was the idea of having an X account to keep passengers in the now.
Why, when they're able to speak to everyone that's affected directly?
Exactly this - you get the details sent direct to your phone on amy delays or related issues (including for the lounges). If those criticising used the service, they would know this.
I suspect the individuals were offered the choice whether they still wished to travel. But at least the CS offered the option for people to travel - far too many TOCs would just leave you stranded.
CS do have a way of getting actual timings off the train themselves and its relatively well known the berth offsets for the sleeper can be quite poor (RTT has it arriving at 08:29:51). Worth a shot, particularly on appeal if rejected at first.But the train didn't stop until 08:30 (and yes, I do have evidence of that). And of course by theProperWorking Timetable the scheduled arrival at Euston is 07:47. I assume my chances of Delay Repay are pretty low?
?
They're not though because bookings through 3rd party agents don't always have contact details.
It just gets better, these locos are so poor in the colder weather.1M16 failed just North of Cheddington this morning and limped into Euston at 08:29 according to RTT. The delay was explained onboard as a loco fault, and I was awoken by a fairly harsh stop.
But the train didn't stop until 08:30 (and yes, I do have evidence of that). And of course by theProperWorking Timetable the scheduled arrival at Euston is 07:47. I assume my chances of Delay Repay are pretty low?
There can be, especially those from overseas, also anyone who books via a ticket office can opt not to leave contact information.
You probably cant do this online, but if you could look at the delays and cancellations over the course of the last 10 months it will add up to many thousands of delay minutes so far across all sleeper services.
Were there any on the night in question?
So is that 73s and 92s that don't like cold weather? Any actual evidence of this - such as you knw what caused the failure - or are you just making this stuff up?
So, which ones specifically? Inverness? Aberdeen? Glasgow? Edinburgh? Northbound or Southbound?
