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Caledonian Sleeper

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RailUK Forums

158820

158820

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Seems like its a classic sleeper issues night tonight for the Highlanders anyway. 1s25 eventually away from Euston 107 mins late.

1m16 losing more time on diversion apparently stood outside Forres for at least 15mins. Rtt now says 148 late.

Will the Aberdeen & Fort William go south without the Inverness portion?
 
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side effect

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Passengers at Dundee being picked up by coach taken to edinburgh and northbound lowlander delayed down us using their loco
 
nlogax

nlogax

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Mostly Glasgow-ish. Mostly.
Am likely going to try a n/b sleeper seat to Glasgow in coming weeks. Should I? Having sampled a Club Room a few months back and being pretty impressed, I feel this could be an entirely different experience..
 
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John R

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theironroad said:
Normally, I'm not time pressured when using the sleeper so if they were 61L each time, I'd be ok with that :)
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Though most passengers won’t be, which is more the point, particularly if they miss connections. CS is there to provide a reliable service, not a free one.
 
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lachlan

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If I were taking the sleeper, it would likely be to connect with a Eurostar in the morning. The recent performance makes me think that's a bad idea.
 
47271

47271

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PPM is running at 83%, so not too disastrous considering they've just retired the old stock.

We all know that they had a very bad patch when the mk5s started on the Lowlander, but I don't think that I'd not use the service because of its reputation now any more than I'd not risk a trip on the East Coast because the overhead lines might come down.
 
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theironroad

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lachlan said:
If I were taking the sleeper, it would likely be to connect with a Eurostar in the morning. The recent performance makes me think that's a bad idea.
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Suppose depends on the time of the E* but yeah, I'd be a bit wary . Not sure if E* honour delays on UK TOCs and allow passage at no extra charge on next train, though obviously with e* there would have to be a seat available as well.
 
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bleeder4

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If you use the eurostar.com website to buy a through ticket from, for example, Edinburgh to Paris then the entire journey is covered by CIV International Conditions of Carriage protection. This means that if your train from Edinburgh (or wherever your through ticket starts) is late Eurostar will re-accomodate you on another of their services.
 
marks87

marks87

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bleeder4 said:
If you use the eurostar.com website to buy a through ticket from, for example, Edinburgh to Paris then the entire journey is covered by CIV International Conditions of Carriage protection. This means that if your train from Edinburgh (or wherever your through ticket starts) is late Eurostar will re-accomodate you on another of their services.
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The Sleeper doesn't seem to be offered as an option on the Eurostar website, but even if it were it certainly wouldn't be possible to get a berth. You can also only select travel from Glasgow or Edinburgh in Scotland - not much use for passengers from further north.

I think if I were in a situation where Sleeper+Eurostar was my best option, I'd make sure that the following E* could get me there in time, and have appropriate travel insurance in place to cover the replacement ticket.
 
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theironroad

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bleeder4 said:
If you use the eurostar.com website to buy a through ticket from, for example, Edinburgh to Paris then the entire journey is covered by CIV International Conditions of Carriage protection. This means that if your train from Edinburgh (or wherever your through ticket starts) is late Eurostar will re-accomodate you on another of their services.
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Good to know.

Do Eurostar accommodate if each leg was booked separately?
 
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BigCj34

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ajrm said:
In theory it should be possible, once you've bought your Eurostar ticket, to buy a domestic ticket with "London International" as the destination; this guarantees you passage on the next available Eurostar if your train is delayed:

https://www.seat61.com/UKconnections.htm#London International CIV
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In practice what are people's experience of getting the next Eurostar connection if they have a connecting train without a CIV ticket? The CIV ticket is only possible to purchase in person and more epxnsive than an advance fare, while a through Eurostar fare doesn't account for railcard discounts. I really don't understand why UK rail tickets to London terminals (or other international stations) cannot have automatic CIV protection (or at least the option to add it for free) when purchasing. Less of an issue for Sailrail as their tickets are mostly cheaper than separate fares anyway (though open to being corrected!)

If I'm straying off topic let me know. Though anyone going from Scotland to mainland Europe ought to be able to get the train easily without worrying about missed connections.
 
33Hz

33Hz

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I was once held up on my way into London by flooding and missed my booked Eurostar and the following one. Before I was rebooked on the next one, they asked to see my UK ticket. Fortunately I had bought the CIV ticket as I would have been on the hook for £180.

Your other options (if you don't get CIV) are travel insurance, going Business Premier, or paying the admin fee to move your ticket to a later train - all of which are likely to be more expensive.
 
6

6Z09

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Got the Eurostar last month,but booked hotel rather than rely on Caledonian Sleeper being on time!

Thought that would be the stress free option given the last six months shenanigans!
 
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gingerheid

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Am I right in thinking that you'd need three transactions to get a Sleeper + Eurostar ticket, that you can't do it all online, and that there'd be no way of guaranteeing you didn't end up with half a ticket (eg London CIV without a berth supplement)?

This seems like a shame, its exactly the type of premium market CS want to be being into, and the products could be a great match.
 
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alistairlees

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gingerheid said:
Am I right in thinking that you'd need three transactions to get a Sleeper + Eurostar ticket, that you can't do it all online, and that there'd be no way of guaranteeing you didn't end up with half a ticket (eg London CIV without a berth supplement)?

This seems like a shame, its exactly the type of premium market CS want to be being into, and the products could be a great match.
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Buy the Caledonian Sleeper room supplement and the Eurostar ticket first (separately, one from CS website and the other from Eurostar website). Then buy the CIV ticket from a station.

As it stands CIV tickets shouldn’t be sold online really as they require proof of onward travel.
 
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