Indeed. One of the fundamental differences between refunds and delay compensation is that the latter is paid to the passenger, who might not necessarily be the person who bought the ticket.
... where there employer has lost working hours as a consequence.
Actually, in legal terms, maintaining that it is "compensation" when it is limited to the value paid for the ticket is much more akin to 'liquidated damages', with the purchase price of the actual ticket as a cap. Hence the name Delay Repay. So a person on a full price flexible ticket gets more than another on a low band advance ticket despite both passengers suffering the same delay.
Not necessarily just in such circumstances. Most reasonable employers won't have a problem with employees claiming delay compensation where they've lost out on their own time as a result of train delays - even if they didn't originally pay for the ticket.
The name is more confusing than helpful. Most other railways across Europe manage just fine by calling it the compensation it is. However, as you say, the particular type of compensation is liquidated damages, as the amount is fixed in advance and doesn't depend on actual losses.
Employers have varying policies around what is to be done with delay compensation. A few require it to be paid back to the company!
Indeed. Probably a strong correlation with the unreasonable employers who require original train tickets to be handed in with expense claims, whilst those claiming mileage are just asked to write down how far they drove
That covers IBM then. A potentially great company controlled by accountants who couldn't care less about the value of something if it smacked them in the face. Their route to getting a promotion is reducing costs, no matter how debilitating the cost reductions are to the wider business.Indeed. Probably a strong correlation with the unreasonable employers who require original train tickets to be handed in with expense claims, whilst those claiming mileage are just asked to write down how far they drove
Mine happily let me keep delay repay, even if it means that 'working time' could have been lost. Although normally I end up working on the train anyway, if I have reasonable internet access. Did quite nicely out of my last one - 100% refund on the ticket because of multiple incidents (person on the Norwich-> London line, then overhead lines down out of Paddington) when trying to get to Heathrow.
Employers have varying policies around what is to be done with delay compensation. A few require it to be paid back to the company!
Indeed. Probably a strong correlation with the unreasonable employers who require original train tickets to be handed in with expense claims, whilst those claiming mileage are just asked to write down how far they drove
I think you've misunderstood my wording here: is said where the employer has lost working hours, i.e. turning up late for work because of transport delays might be tolerated, but still considered to be an employee shortfall by some ubnless the employee is travelling to somewhere other than their 'normal workplace'.
I have claimed it but the few delays I've had were always in the evenings, or travelling on a long journey when I was working on my own time already by the time the clock hit 5pm. They get enough of my time they don't pay for!
My employer gets enough extra time out of me that any lost time due to delays is a rounding error. As for Delay Repay or EU261, I’ve always retained these and it’s entirely accepted practice. That suited me well on a long haul flight…
) and foreign from England, whereas it isn't really the case vice versa?
