For hotels, I wonder how many people pay for the flexible rare? I did recently for a hotel abroad as it was only £30 more for five days and let me cancel right up to 2pm on the arrival day. But I suspect many people won't pay that extra insurance which in most cases is pure profit for the hotel.
And increasingly I read about overbooking in hotels where even people who paid up front can arrive late and find the room resold. Sure they'll find you a room at another one in their chain or alliance, but that's madness.
I knew it was a thing for bookings where you hasn't paid, but this seems totally unfair.
I am prepared, indeed quite happy, to pay the flexible rate where the difference in price is not that great. I can pay as little as £3 extra at Travelodge with the benefit that I can cancel and fully refund up to 1300 on the day, rather than pay a £10 amendment fee and only be able to move the booking to another date under the Saver rate. I doesn't take many £10 fees incurred to cover the £3 upgrades. At Premier Inn the price difference is much greater. Whether it is pure profit for the hotel depends, I suppose, on how many cancellations they get, how close to the stay date, whether the room can be resold at the last minute and whether that room would have been sold to someone else between a person booking, then cancelling.
On a similar basis I am prepared to upgrade to a Plus Room, for about £5 extra per night just to not have some effalump clomping around in the room above after they come back from their night out. Plus rooms are offered on the top floor of Travelodge. I am not bothered about the Lavazza coffee machine, or the 24-hour free Wi-Fi. The drinking chocolate and Kit Kat I use but they cost under a pound retail.
As for relocations, Travelodge have this in their terms:
4. We operate a relocation policy. If a room is unavailable on arrival (other than due to an event beyond our reasonable control – see paragraph J6 below) then we agree to either:
A) provide a room, and subject to availability any equivalent Extras which you have booked, in another Travelodge hotel and pay the reasonable cost of transport to that alternative hotel or any applicable car park charges; or
B) provide a room in a third party hotel and pay the reasonable cost of transport to that alternative hotel or any applicable car park charges; or
C) at your request or, if in our reasonable opinion there is no suitable alternative hotel accommodation available, cancel your booking and refund you any money you have paid in
advance for the unavailable room(s) including related food & beverage Extras (all other Extras are non-refundable).
Term C concerns me there as I may arrive somewhere when public transport is shutting down for the evening. A full refund because no rooms are available is not much use! And they won't refund other extras!
As for hotels, I'm largely not seeing this sort of thing happen at all, although I've seen people assume it is. The main change in hotels over the last 25 years is that there are hardly any shared bathrooms anymore. That does mean that the bathrooms in basic rooms are more basic than they used to be, but then in comparison they didn't used to be there at all.
Other changes to hotels, like big bottles of soap and no automatic daily cleaning, are happening across brands and cost levels, and for the most part without a chargeable option to bring back what was there before. If anything hotels have gone the other way - the minibar has gone, the pay TV has gone, there is no overpriced phone, and room service is rare.
Ibis, when I used them, always seemed to be about upselling. Limited TV channels for free but loads of payable streaming channels. The hard sell from Travelodge and Premier Inn is to book meals on arrival if you have not already included them. Tiresome to go through to be honest, for the reception staff too I imagine.
Premier Inn clean if your stay is seven nights or longer. I think I would want a refresh, if not a full clean, sooner than that, eg clean towels, clean mugs and the bin emptied. As my stays tend to be a maximum of three nights I'm fine apart from I really would like clean mugs, even if I collected them from reception or the bar / restaurant.
Has anyone else noticed how expensive it is to stay in even budget hotels these next few weeks in city centres where there are popular Christmas markets. It’s not just weekends but throughout the week. Prices in Birmingham are very high with many nights even in the Premier Inns being in excess of £100. If I decide to have any short breaks away in the next few weeks I intend to avoid these popular city locations.
Well I've just booked multiple stays at a Travelodge in Manchester, just past the AO Arena, these were the Saver rates last week. Central and Ancoats were sometimes cheaper, usually a bit but not much more.
Sunday 17/11/2024 | £ 25.99 |
18/11/2024 | £ 27.99 |
19/11/2024 | £ 59.99 |
20/11/2024 | £ 57.99 |
21/11/2024 | £ 98.99 |
22/11/2024 | £ 112.99 |
23/11/2024 | £ 169.99 |
Sunday 24/11/2024 | £ 25.99 |
25/11/2024 | £ 31.99 |
26/11/2024 | £ 130.99 |
27/11/2024 | £ 126.99 |
28/11/2024 | £ 166.99 |
29/11/2024 | £ 219.99 |
30/11/2024 | £ 219.99 |
Sunday 01/12/2024 | £ 63.99 |
02/12/2024 | £ 25.99 |
03/12/2024 | £ 59.99 |
04/12/2024 | £ 149.99 |
05/12/2024 | £ 104.99 |
06/12/2024 | £ 199.99 |
07/12/2024 | £ 199.99 |
Sunday 08/12/2024 | £ 58.99 |
09/12/2024 | £ 30.99 |
10/12/2024 | £ 41.99 |
11/12/2024 | £ 95.99 |
12/12/2024 | £ 100.99 |
13/12/2024 | £ 96.99 |
14/12/2024 | £ 162.99 |
Sunday 15/12/2024 | £ 96.99 |
16/12/2024 | £ 31.99 |
17/12/2024 | £ 24.99 |
18/12/2024 | £ 29.99 |
19/12/2024 | £ 24.99 |
20/12/2024 | £ 185.99 |
21/12/2024 | £ 157.99 |
Sunday 22/12/2024 | £ 24.99 |
23/12/2024 | £ 24.99 |