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Bristol to Kemble - Delay Repay rejected

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Llanigraham

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The number of times we'd get a phone call from Control because we'd either input a TRUST time incorrectly, or it was 2 minutes different to the timetabled time, was crazy!
 
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AlterEgo

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The OP was simply not on the train they thought they were and there is nothing much further to add.
 

Krokodil

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I have to say that I have never detected what I know to be a wrong timing on RTT, but that's not to say it never happens.
I've seen a few manual entry howlers, a few times where a train passes the same location twice (think when trains reverse at Gloucester/Bristol/Chester) but the first pass is recorded by the TD as being the second or vice versa. I've also seen a GPS entry record a return working as being a very late departure time for the outward (different headcodes), causing the CIS screens to announce a half-hour delay.

Only ever an isolated spurious entry, it wouldn't be a consistent run of them.
 

fandroid

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I had a similar problem at Exeter St David's back in May. My GWR train from St Erth was delayed enough to miss the SWR connection to Basingstoke. The GWR guard even said over the pa that the SWR train had already departed. Yet when I checked on RTT with delay repay in mind, it showed the SWR train departing 5 mins late, enough of a delay for me to have caught it. However, when I was on the bridge there was no sign of that train whatsoever, even on the line towards Exeter Central.

The hour wait didn't inconvenience me much so I just forgot about it, and the SWR guard on the later train had happily accepted my Advance ticket.
 

Bluejays

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It's not the first time the op has cried 'conspiracy'. Interested to see their response. Has the title been changed ?
 

robbeech

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I wondered that as well, but 1A13 managed to drop 25 minutes between BTM and SWI, and didn't arrive until 10.08
Whilst off topic it’s least important to avoid station codes, at least on their first use and is part of the forum rules. This is even more important when they’re wrong as above.
 
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