OuterDistant
Member
Me too - he had me and the missus laughing out loudI've got to say, I loved that Northern driver, what a great guy - heck of a sense of humour.
Me too - he had me and the missus laughing out loudI've got to say, I loved that Northern driver, what a great guy - heck of a sense of humour.
I disagree. Some light profanity can actually be a positive tool, that de-formalises a situation and reduces tension. There's a difference between dropping the odd four-letter word and directing verbal abuse at someone, and a person watching a railway documentary can be trusted to know the difference.
As long as they're only swearing on-camera (not in the physical presence of customers), I think a lot of viewers will not only accept it as being a natural human trait, but will actually set them thinking "Hey, this isn't just some drone in a uniform, the railway is run by real f***ing people, just like me!"
Just watched it on iPlayer. Thought that was much better. The Ale Trail was a real eye opener. I have heard stories of course but having never witnessed it I had no idea what it was like. I'd hate to be a Guard working them! Think I'll stay down South! It is an accident waiting to happen though, that's for sure!
I disagree. Some light profanity can actually be a positive tool, that de-formalises a situation and reduces tension. There's a difference between dropping the odd four-letter word and directing verbal abuse at someone, and a person watching a railway documentary can be trusted to know the difference.
As long as they're only swearing on-camera (not in the physical presence of customers), I think a lot of viewers will not only accept it as being a natural human trait, but will actually set them thinking "Hey, this isn't just some drone in a uniform, the railway is run by real f***ing people, just like me!"
....Some managers/middle managers must be cringing and no i'm not a manager nor a jobsworth!!!
I've got to say, I loved that Northern driver, what a great guy - heck of a sense of humour.
I agree trainophile, the hysterical laughing at a passenger who asked in a pleasant manner a question, then to be mocked and laughed at for the way she looked, as she walked away. Bit ironic as one of the staff was obese and bald.
It was her eyebrows.
A really interesting episode, especially the Ale Trail part.
Living in the north east of Scotland I'd only read about it on here and thought that there were maybe a few groups of people and that occasionally it got out of hand. I never thought that is was literally hundreds of people travelling about.
It looked like an absolute nightmare for staff and other members of the public.
I've been on a couple of Sub Crawls in Glasgow and it has never been like that.
Personally I think a slightly more damaging quote came from the Northern driver, declaring how fantastic his job would be without passengers.
We all know 'the customer is not always right' and people often have a level of dislike for their customers, but to say so on national TV directly to an audience primarily of rail passengers is a bit out of order in my opinion. I doubt he would like to drive all day for no money.
However no passengers would mean no need to stop at stations, no need to wait for them to board, no need to answer questions while in uniform etc... It's not a literal statement, all it does is point out the challenges dealing with the public bring...Personally I think a slightly more damaging quote came from the Northern driver, declaring how fantastic his job would be without passengers.
We all know 'the customer is not always right' and people often have a level of dislike for their customers, but to say so on national TV directly to an audience primarily of rail passengers is a bit out of order in my opinion. I doubt he would like to drive all day for no money.
The guy was joking. He clearly had a very dry sense of humour - and was very funny throughout! I wish he worked at my place, top bloke.
A really interesting episode, especially the Ale Trail part.
Living in the north east of Scotland I'd only read about it on here and thought that there were maybe a few groups of people and that occasionally it got out of hand. I never thought that is was literally hundreds of people travelling about.
It looked like an absolute nightmare for staff and other members of the public.
I've been on a couple of Sub Crawls in Glasgow and it has never been like that.
What I wondered was how did 3 members of the same famliy all get jobs on Leeds station. When you read the careers page some people try for years to get a job with no success
The uncontrollable laughter at the information desk reminded me of the Botham "legover" episode in the Test Match Special commentary box, where the ongoing helplessness was totally OTT, particularly as I suspect that Jonathon Agnew's remark which started it was quite deliberate anyway. The difference was that the cricket case had no malice - the rail staff were being very irresponsible in their attitude to the enquirer. It made me wonder what their reaction would have been to someone with a speech defect - burst out laughing on the spot, maybe.