Basignstoke to Plymouth 11th Jan 2025

[Sultan]

Hi,

I have booked a single (advance) ticket for this Saturday from Basingstoke to Plymouth.

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Naturally I know they are for specific trains only, but the connection time at Exeter St David's is only 7 minutes. If the SWR train doesn't get me there in sufficient time (I presume it is a permitted single journey regardless of being a split ticket as I have an itinerary) can I just take the next Cross Country train an hour later? Would it be better to get someone at Exeter to write on the ticket that I have authorisation due to a late arriving train and also take screenshots of the online train times? Hopefully it won't come to it, but it's a long SWR journey on a line prone to issues, especially in the winter.

Thanks

 

[jfollows]

The connection is valid; an itinerary shouldn’t be issued if not but in fact the minimum time between trains needs to be 6 minutes or more at Exeter Saint Davids.
You can catch the next Cross Country train if you miss your booked one, no need for new ticket, and you will be able to claim Delay Repay based on how late into Plymouth you are.
No need to get authorisation, it’s standard practice for advance tickets.

 

[Sultan]

Thank you very much. Always better to be sure of standard practice given some (not all / most) Revenue Officers can be over-enthusiastic issuing penalties and saying 'appeal' rather than doing the right thing for the circumstance (based on some of the posts on this site in the Disputes Thread)