Bahncard cancellation form broken?

[Adam Williams]

I have a Bahncard expiring in late Nov but no desire for the auto renew.

Has anyone successfully used the online form to request a cancellation on one of these? The site seems broken to me.

 

[zero]

I cancelled a Bahncard in July (as soon as I bought it).

Initially I submitted this form https://www.bahn.com/en/contact/cancel-bahncard but had no response after 2 weeks.

I then sent an email which also got no response after another week.

Finally I submitted this form https://www.bahn.com/en/contact/cancellation-form and the cancellation was processed within 1 day, though I don't know whether this was because they had finally got round to processing the first form.

I didn't get any errors when submitting the forms.

 

[Adam Williams]

Finally I submitted this form https://www.bahn.com/en/contact/cancellation-form and the cancellation was processed within 1 day, though I don't know whether this was because they had finally got round to processing the first form.

Thanks! This one worked