Butts
Veteran Member
I got an email from Heathrow Express offering buy one get one free on a HEX ticket, which was quite generous. Even though I can't use a railcard for a further discount, it was still enough to get me to book after having originally decided to use Heathrow Connect next time to save some money.
A free seat reservation with an airline is quite lame. In fact, so lame that it would have been better not offered at all and risk p**sing off customers.
It's not much better than the many people that seem to think that offering a 30-day trial on LoveFilm is some sort of special and exclusive members-only deal when you anyone can get it!
Precisely
