Avanti website payment problem

[hi2u_uk]

Does anyone have problems paying for tickets on the avanti website. I have tried to pay for tickets 6 times now and get redirected to the following page as an explanation as to why its not going through . Is this a common problem ?

Knowledge Article - Avanti West Coast

avantiwestcoast.service-now.com

I eventually had to give up and call the call centre as i had been at it for over an hour

 

[hexagon789]

Does anyone have problems paying for tickets on the avanti website. I have tried to pay for tickets 6 times now and get redirected to the following page as an explanation as to why its not going through . Is this a common problem ?

Knowledge Article - Avanti West Coast

avantiwestcoast.service-now.com

I eventually had to give up and call the call centre as i had been at it for over an hour

What method of payment are you using?

Is it a foreign-registered bank card at all?

 

[hi2u_uk]

I tried mastecard debit and paypal. They are not foreign registered

== Doublepost prevention - post automatically merged: 24 Jun 2023 ==

The card details were accepted but then it went to a page that says there was a problem try again in 24h. The issue is that after 24 hrs the ticket proces could shoot up

 

[AJDesiro]

I’ve just managed to purchase a season on the Avanti website, I’d suggest contacting Avanti, or using a different TOC’s website.

 

[skyhigh]

Given how useless the Avanti website is I'd buy elsewhere unless you had to use them.