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Avanti Website Booking Issues

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Furrball

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9 May 2011
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599
Something weird seems to be going on with the Avanti booking site

The website and app are showing different seat availability on the same service

This from the 0737 GLC - EUS on 30th July

Initial seat allocation - F18 with the website showing the carriage as "Sorry, this is an unreserved coach and seats cannot be booked in advance of travel"

1658601781713.png

Mobile app - showing seats 26-40 in Coach A (+ others) available

1658601169518.png

Same service via the website shows all these seats booked

1658601502664.png

Website is allocating what seems to be an already reserved seat
You get an error when trying to change a seat and then the basket empties - Journeys starting from London seem to be OK but tried with others - Glasgow, Manchester & Birmingham, all the same error

1658601095505.png
 
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duncanp

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16 Aug 2012
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4,856
I wonder if it something to do with the reduced timetable that is being operated at weekends, which naturally has "not yet been confirmed" for July 30th with less than a week to go.
 
F

Furrball

Member
Joined
9 May 2011
Messages
599
duncanp said:
I wonder if it something to do with the reduced timetable that is being operated at weekends, which naturally has "not yet been confirmed" for July 30th with less than a week to go.
Click to expand...
Good idea - and I could understand if it was borked on both web and app but for one to work and the other not it seems odd
 
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