We were booked on 13:53 Preston>Edinburgh today. The train was, as expected mad busy. We were told we had to get off (for safety reasons-“there needs to be a clear walk through the coaches”) and were told it we could get the next train. Our son couldn’t get off.
12 people did get off (I counted). The next train was delayed due to making additional stops because of other cancellations. At this point we couldn’t find Avanti staff on the platforms.
We are currently on a coach to Edinburgh whilst people not booked on a train are merrily on their way.
Can any of you knowledgable folk know why an already busy train would make extra stops, as it doesn’t make sense to me?
12 people did get off (I counted). The next train was delayed due to making additional stops because of other cancellations. At this point we couldn’t find Avanti staff on the platforms.
We are currently on a coach to Edinburgh whilst people not booked on a train are merrily on their way.
Can any of you knowledgable folk know why an already busy train would make extra stops, as it doesn’t make sense to me?