Mrs W travels occasionally on the 0445 Holyhead to London Euston. This is a 5-car set, coupled at Crewe with another from Blackpool North.
She books on the Avanti website and is usually assigned a seat in coach P, so I'd assumed coaches A-J is the set from Blackpool and K-L from Holyhead.
However, RTT says the Holyhead portion is A-J, but when she tries to change her seat through the selector, it only offers her the choice of K-L.
RTT is correct. Her train is labelled A-J.
So she, presumably along with everyone else from Holyhead and along the coast, boards with a reservation for a non-existent seat. However, she can usually manage to choose an unreserved seat.
However, this morning she wondered if the guard were thinking it were yesterday [April 1st], for he announced all those with reservations for K-L should leave at Crewe and join the Blackpool portion when it had coupled-up. Now if a similar announcement had been made from Blackpool, you can imagine the fun on platform 11 with passengers and luggage shuffling from one portion to the other!
Its a through service, providing you don't have a seat reservation!
I've emailed Avanti previously about this, but apparently wasted my time. Come on! Sort this out! I assume it just needs a tweek of your booking computer!
She books on the Avanti website and is usually assigned a seat in coach P, so I'd assumed coaches A-J is the set from Blackpool and K-L from Holyhead.
However, RTT says the Holyhead portion is A-J, but when she tries to change her seat through the selector, it only offers her the choice of K-L.
RTT is correct. Her train is labelled A-J.
So she, presumably along with everyone else from Holyhead and along the coast, boards with a reservation for a non-existent seat. However, she can usually manage to choose an unreserved seat.
However, this morning she wondered if the guard were thinking it were yesterday [April 1st], for he announced all those with reservations for K-L should leave at Crewe and join the Blackpool portion when it had coupled-up. Now if a similar announcement had been made from Blackpool, you can imagine the fun on platform 11 with passengers and luggage shuffling from one portion to the other!
Its a through service, providing you don't have a seat reservation!
I've emailed Avanti previously about this, but apparently wasted my time. Come on! Sort this out! I assume it just needs a tweek of your booking computer!
