Avanti last train cancelled tomorrow

[nedchester]

Avanti have cancelled the last Euston to Liverpool tomorrow. A friend wants to use this service to get back to Liverpool and onto Crosby on a Merseyrail service.

Will Avanti convey him by alternative means as he cannot get an earlier service?

 

[Bletchleyite]

It can be done via Warrington at 2031, arriving 0036. However that will miss the last Merseyrail. While Avanti should deal with this for him, it is unlikely anyone will be at Lime St that late who would authorise a taxi, and so he would be best advised to carry funds for one and seek to claim them back afterwards (which may not be easy). Obviously he should ask the guard about it too to see if anything can be preauthorised.

 

[185]

If that's a "P-Code" planned cancellation aka this modern timetable of the day nonsense - won't the company try and recuse themselves of all responsibility? Northern and Avanti have both been doing this over the last few months... Exactly the same issue I've had with Northern withdrawing their last service of the night too.

 

[Watershed]

If that's a "P-Code" planned cancellation aka this modern timetable of the day nonsense - won't the company try and recuse themselves of all responsibility? Northern and Avanti have both been doing this over the last few months... Exactly the same issue I've had with Northern withdrawing their last service of the night too.

I think Avanti don't use P-coding. In any event, the NRCoT only even purport to apply the "timetable of the day" concept to Delay Repay - not to the entitlement to alternative transport under 28.2. There are also other provisions you could rely on (e.g. the PRO, which disallows any attempt by conditions of carriage to exclude or limit its rights).

 

[185]

I think Avanti don't use P-coding. In any event, the NRCoT only even purport to apply the "timetable of the day" concept to Delay Repay - not to the entitlement to alternative transport under 28.2. There are also other provisions you could rely on (e.g. the PRO, which disallows any attempt by conditions of carriage to exclude or limit its rights).

I'd assumed that... until in September, both Northern Customer Services and Northern Control West did precisely that, flatly refused a bus replacement (for about 17 passengers), refused taxis to destination and even refused the cheaper option of taxis to the nearest station where an alternative train could have taken them to their destination...

Last train of the night, they were abandoned, however no surprise another more grown up operator wiped Northern's bott rectified the situation, even though they didn't have to.

Despite being shown the final Sunday train departing at 11pm for six months Northern Control still tried to flatly deny there ever was a service at 11pm on a Sunday, then after more people were cc'd onto the email, changed their story to the recent 'timetable of the day' rubbish.

 

[TomG]

Today and Yesterday Avanti have had quite good days...no partial cancellations, cancellations or even delays (so far).