So they have terminated an 11 car London direct train at Preston and shoved everybody on to a 9 car via Birmingham service.
Why on earth would you do that. Surely you terminate the Birmingham service and run the London service, but call additionally at Stafford.
Needless to say we are leaving people behind at Preston.
Not a single member of Avanti staff on the pitch platform at Preston. Even the dispatcher seems to have hidden somewhere.
It is an absolute shambles for the 3rd day running.
No apologies or even announcements other than say ‘this train will terminate at Preston today’.
It really is unbelievably poor.
At last an announcement. The guard saying they may cancel the train at Crewe due to overcrowding. The mind boggles.