Gate watch this week:
Platform 3 today 13:00 to Picc, 10 mins notice - platform 2 had a pendo that had just come in, all gates showed green arrows but pax from platform 2 were coming through on the right, so people used the gates to the left for platform 3.
It was going OK then everything came to abrupt halt, the lady in front of me put in her ticket, spat it out, and 'Seek customer assistance' displayed on the small hardly visible LCD display. Gate wouldn't take the ticket (see my previous post), told her stand back and try again.. same thing happened, as this was happening I realized everyone was having the same problem. With time ticking on, the one VT lad on duty (all credit due) shouted for everyone to stand back then opened all the gates.
It was a very busy Train (I could hardly move in 1st!), the VT TM announced to everyone before departure for everyone to double check their advance tickets or else an 184 quid trip or whatever the price is, knowing the gates were opened.