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Audio/visual "next stop" announcements on buses

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3 Jan 2025
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Nottingham
Trent Barton got at least one eclipse on the Comet without any, in fact, it was reported none of the Comet eclipses got any earlier in the week, plus one of the red Notts & Derby solos not got one installed when I did it.
 
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JamesT

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25 Feb 2015
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Do we have any figures for how many injuries have occurred to formerly seated passengers standing while the bus is in motion?

Presumably the bus company would be liable for passengers who never occupied a seat in the first place?
It doesn’t have any figures, but https://www.heraldseries.co.uk/news/24906598.oxford-bus-firm-says-accidents-board-incredibly-rare/ mentions two accidents, one of which resulted in death where people fell down stairs on Oxford buses.
The incident happened when a man in his 60s was travelling on a Thames Travel bus service from Didcot to Oxford on Saturday (February 1).
Last October a bus from Oxford Bus Company was involved in a tragic incident where a 37-year-old man died after falling down the stairs on a bus near the Westgate shopping centre.
Article is from February 2025, I’ve certainly noticed the bus announcements about being seated since then.
 

joieman

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Loughborough
Trent Barton got at least one eclipse on the Comet without any, in fact, it was reported none of the Comet eclipses got any earlier in the week, plus one of the red Notts & Derby solos not got one installed when I did it.
The Eclipses on the Comet are supposed to be replaced with Optare Versas soon, so fitting NSA systems to them are probably of second order to getting the newer buses repainted and refurbished.
 

M60lad

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Can someone remind me do all Rail Replacement vehicles have to have it fitted and working now as well?
 

RJ

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Can someone remind me do all Rail Replacement vehicles have to have it fitted and working now as well?

Aside from the exceptions shown here in section 4 and a limited unpublished exemption in place for emergency rail replacement, any bus or coach on rail replacement is required to have it fitted and working now. The notable exceptions are buses on long distance services and those with less than 17 seats.

I've had my whole active fleet fitted and I cover routes across a large part of the UK. I do most of the mileage myself which means I get to monitor how it's working and listen to comments passengers make. Rail replacement is what I specialise in and I carry equipment to update the programming on the fly. I think the work involved with the programming to smooth out any missing or undesired announcement triggers shouldn't be underestimated. Especially for emergency rail replacement where the first and last stations and calling patterns are often of a custom nature and not the same as pre-planned routes.
 
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CyrusWuff

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I travelled on a 74 plate Red Group E200 last week and not only were there no announcements, the display displayed the company logo for the entire trip. Absolutely no excuse for that on a two year old vehicle.
 

BuhSnarf

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Leicester
I did a video on this specifically last week and did 7 buses across MK that should have all complied.

2 were fully compliant (Arriva)
1 had no kit at all (Arriva)
1 had sound but not visual (Stagecoach)
1 had visual but not sound (Arriva)
2 had kit but not displaying the route (Uno + Arriva)

I also did a long journey the week before and had

Stagecoach - 2 x kit installed but showing date/time only
2 x Red Group (1 was ex NCT and had no kit, 1 was a 25 plate Evora that was stuck on diagnostics screen)
1 x First (fully working)
1 x Reading Bus (fully working)
2 x TFL (fully working)

So it's deffo hit and miss.

And cheeky plug that if you want to check it out, it's on my YouTube channel
 

Cesarcollie

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I did a video on this specifically last week and did 7 buses across MK that should have all complied.

2 were fully compliant (Arriva)
1 had no kit at all (Arriva)
1 had sound but not visual (Stagecoach)
1 had visual but not sound (Arriva)
2 had kit but not displaying the route (Uno + Arriva)

I also did a long journey the week before and had

Stagecoach - 2 x kit installed but showing date/time only
2 x Red Group (1 was ex NCT and had no kit, 1 was a 25 plate Evora that was stuck on diagnostics screen)
1 x First (fully working)
1 x Reading Bus (fully working)
2 x TFL (fully working)

So it's deffo hit and miss.

And cheeky plug that if you want to check it out, it's on my YouTube channel

Bear in mind that ibus (TfL) doesn’t actually meet the specifications set out in PSVAIR. It is however covered by short-term exemptions I recollect.
 

RJ

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Bear in mind that ibus (TfL) doesn’t actually meet the specifications set out in PSVAIR. It is however covered by short-term exemptions I recollect.

I think theirs qualifies as partially compliant which gives them until 2031 to upgrade those vehicles.
 

BuhSnarf

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Bear in mind that ibus (TfL) doesn’t actually meet the specifications set out in PSVAIR. It is however covered by short-term exemptions I recollect.
Yes, iBus v1 does not but I believe the current version that is rolling out on all new vehicles after (2023?) is compliant.

Essentially if you've got the screen facing the wheelchair bay it's likely you're compliant.

== Doublepost prevention - post automatically merged: ==

Some of the announcements are incredibly loud, was on one today that actually hurt my ears it was so loud
PSVAIR sets out the decibels that an announcement is between, if it exceeds this it's not compliant so it's worth reporting to the operator so that they can check.
 

thenextstopis

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23 Apr 2026
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UK
First Cymru have done a decent job of rolling out screens since I last posted. However, they are still only partially compliant; there is no screen facing the wheelchair bay. They use dot matrix screens which do not appear to be well suited for the Welsh language since they are not capable of rendering some symbols like ô. But you know you take what you can get. Most buses have a good volume but one or too are very quiet. Also the software is a bit glitchy at times and doesn't render stops or stops early...
Some older buses don't have kit; I'd imagine they'll be phased out shortly. Hopefully they'll bring in newer hybrid or electric buses.
 

RJ

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However, they are still only partially compliant; there is no screen facing the wheelchair bay.

How old are the buses? To be compliant with Section 14.3 of the PSVAIR legislation, they would only need one screen facing the back of the vehicle, viewable from all priority seats and forward facing wheelchairs if they entered service before 1st October 2024. Only vehicles newer than that also need a screen viewable from a rear facing wheelchair.

From what I’ve seen in London at least, manufacturers are adhering to this as some 74 plates and everything newer also have a forward facing screen.
 
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M60lad

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Bee Network Stagecoach Manchester's E300s have now got the dot matrix screens fitted but where its situated I don't think wheelchair passengers can see it.

Why they went for dot matrix screens on these ex First E300s I don't know as they could easily have had the proper screens fitted like what First Worcestershire have had done and its fitted just behind the front door partition.
 

bv52_eno

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26 Jun 2025
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Location
Coventry
Bee Network Stagecoach Manchester's E300s have now got the dot matrix screens fitted but where its situated I don't think wheelchair passengers can see it.

Why they went for dot matrix screens on these ex First E300s I don't know as they could easily have had the proper screens fitted like what First Worcestershire have had done and its fitted just behind the front door partition.
I believe First Worcester has actually replaced the proper screen woth dot matrix? Correct me if I’m wrong.
 

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