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ATW Trainee Conductor Telephone Interview

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candidate101

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30 Jul 2015
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Hi all

I am new to this kind of thing, has anyone on this forum had any recent experience with ATW and their telephone interviews for the Trainee Conductor role.

I have mine tomorrow, and am looking for some advice if possible??

Thanks :)
 
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T-key

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18 Aug 2012
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Cram up on which routes ATW operate on, how they are funded and also research on how their Performance is measured. All of these subjects could come up.
 

Aeion

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Mention all the "buzz words" passanger experience, customer service, exceeding passengers expectations, proactive, and mainly how you are going to deliver a great passenger experience delivering the companies aims.
 

candidate101

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Thanks for your advice both...

Spent some time cramming last night and listing buzz words. Back to it this morning. Fingers crossed 'ey?!


Thanks again
 

Lddex

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13 Jan 2015
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When I had mine a few months back it was more of a relocation interview, it wasn't with HR but a senior conductor (line manager) asking if I was willing to relocate, did I have any spouses, house to sell, know the area etc
 

Sheridan

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Good luck with the assessment centre - how long was it between the closing date and you hearing back from them?
 

candidate101

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30 Jul 2015
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Good luck with the assessment centre - how long was it between the closing date and you hearing back from them?

I was initially unsuccessful at application stage back in April / May, but recieced an emai at the beginning of July explaining that additional vacancies had become available in the September training group. I had to complete online assessment, then the telephone interview. The assessment centre is the last but one stage now.
 

kelv

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cheshire
I'm about to do the online assessments tomorrow (when kids at school and its nice and quiet), so if I get through those is it then....

Telephone Interview
Assessment Centre
Face to Face interview
Medical

Had got a rejection letter originally but then got an email saying that was an error, I logged in to the SHL site and started to do some of their practice tests but after asking someone on here he said the test you do is nowhere near as difficult/complexed as those, I suspected I was wasting time on things that werent relevant to be honest. PLus he said the miniscaat was Letters as opposed to symbols on the GBT, that'll make it a bit easier due to us all recognising letters as opposed to having to give the symbols name in our heads to then recognise them.
I dont want to over practice on the gbt either cos you can send yourself into a spin if you look at those symbols for too long repeatedly and it have an adverse effect. I know some don't think the practice material should even be able... but it is and so obviously I want to give myself the best opportunity of getting through.

Any advice anyone can give me on the ATW recruitment process is very much appreciated.
 

candidate101

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Joined
30 Jul 2015
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Hi.

Not much I can say about the tests. They are what they are. They certainly aren't as difficult as the revision material. The test is using letters. Just concentrate and you'll be fine I'm sure. If you passed the application form sift, I am sure you will have the conpetance to pass the test.

My advice for anyone would be to prepare well for the telephone interview. Get a good understanding of what the role entails, what good customer service means to you, a good knowwledge of the company, the route they sign and a background on the franchise. I'd spend some time looking on the companies website. other than selling yourself wel,other than doing your homework will help.
 

kelv

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20 Feb 2015
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249
Location
cheshire
Hi.

Not much I can say about the tests. They are what they are. They certainly aren't as difficult as the revision material. The test is using letters. Just concentrate and you'll be fine I'm sure. If you passed the application form sift, I am sure you will have the conpetance to pass the test.

My advice for anyone would be to prepare well for the telephone interview. Get a good understanding of what the role entails, what good customer service means to you, a good knowwledge of the company, the route they sign and a background on the franchise. I'd spend some time looking on the companies website. other than selling yourself wel,other than doing your homework will help.

Thanks for the reply, I did the tests this morning and think I did quite well tbh, the letters are certainly easier than the shapes because for a start you dont have to 'give them a name,' I found myself giving the lower case ones the names that my kids did when in the infants at school as well to aid me.

On the general ability test the only 1 that stumped me a little was the 'next in the sequence' one, I think I got the right one though.
So now it's a wait to see if I get through to the telephone interview stage.

I reckon the nerves were only down to the fact it's taken me a few applications to actually get through the sift and onto the tests & the realisation that it may be a while before I get the opportunity again, it was a 1st for me in the respect of nerves as tests usually dont bother me at all.
--- old post above --- --- new post below ---
The email from ATW by the way doesnt mention assessment centre, just has online tests, telephone interview, manager interview, medical.
 

craigybagel

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25 Oct 2012
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5,823
The email from ATW by the way doesnt mention assessment centre, just has online tests, telephone interview, manager interview, medical.

I know the last batch didn't have an assessment centre - the stages were as you described. They do do some testing during the managers interview though.
 

kelv

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Joined
20 Feb 2015
Messages
249
Location
cheshire
"Unsuccessful After Online Testing"

I thought I'd done alright to be honest, it's frustrating that even though its an online test and therefore very easy for a computer system to provide you with results you don't get given any idea of where it was that you went wrong, or if indeed you did go wrong, because it could just be down to higher scores on the miniscaat test because of more lines completed.
At least it would give a candidate some kind of idea if they are wasting their time completely in pursuing a career on the railways.
 

red2005

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9 May 2009
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Location
north ish
"Unsuccessful After Online Testing"

I thought I'd done alright to be honest, it's frustrating that even though its an online test and therefore very easy for a computer system to provide you with results you don't get given any idea of where it was that you went wrong, or if indeed you did go wrong, because it could just be down to higher scores on the miniscaat test because of more lines completed.
At least it would give a candidate some kind of idea if they are wasting their time completely in pursuing a career on the railways.

It's never a waste of time pursuing a career on the railway.......the only people who think that are the ones that fail and didn't have enough "get up and go " about them to keep trying so they didn't deserve it anyway..

this is the best place for getting advice on how to get through something like that as you certainly ain't the first and you won't be the last to fail those assessments......there are plenty here to help you......
 

kelv

Member
Joined
20 Feb 2015
Messages
249
Location
cheshire
It's never a waste of time pursuing a career on the railway.......the only people who think that are the ones that fail and didn't have enough "get up and go " about them to keep trying so they didn't deserve it anyway..

this is the best place for getting advice on how to get through something like that as you certainly ain't the first and you won't be the last to fail those assessments......there are plenty here to help you......


Yeah, I agree with everything you have said, my point was more that some kind of feedback on how you performed is always helpful for future applications and obviously if you was way out of consideration in the assessments then it would say that you are chasing something that you're never going to attain.
I've picked up quite a lot on here of how to put together the initial application, such as what to put into the personal statement & without that I wouldn't have got through the sift, also of what to expect in an interview etc.

I am one that has used the search function as well btw because many questions have already been asked before.
I've also found that folk are very happy to help as well especially those that've been through the process and been successful.
 
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