When an assistance request is confirmed by email, it usually includes the statement 'your assistance requesrt has been amended and confirmed'. The puzzle is that generally one of two circumstances apply:
a) nothing obvious has been amended or:
b) information thst one would have thought to be useful has been removed. For example, for assistance my wife booked recently, in the 'any additional information' box she gave the seat reservations for her journey, thinking this would be helpful to the person providing the assistance. However, this information has been removed.
Therefore, what is the approach behind this message?
a) nothing obvious has been amended or:
b) information thst one would have thought to be useful has been removed. For example, for assistance my wife booked recently, in the 'any additional information' box she gave the seat reservations for her journey, thinking this would be helpful to the person providing the assistance. However, this information has been removed.
Therefore, what is the approach behind this message?