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Arriva North East

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blue sabre

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6 Jun 2010
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Can anyone advise if they have either a geographical phone number or a direct email address I can use to lodge a complaint with Arriva NorthEast? The contact us form on their website is a complete waste of time.
 
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PrestonPark

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29 Sep 2010
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Have you thought about writing directly to Head Office:

Arriva plc
Admiral Way
Doxford International Business Park
Sunderland
SR3 3XP
UK

Tel: +44 (0)191 520 4000

If it's bad, address it to the MD and write, rather then type, your letter as a handwritten letter tends to grab peoples attention more.
 

cdonnigan

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Joined
15 Jan 2011
Messages
156
the website saynoto0870 is bringing up these


Arriva Bus - North East
0870 120 1088
0844 800 4411
01582 587023
North East Customer Services
Calls answered at Luton office, as on 0844 number.
Also: 01582 587024

might be a idea to ring nexus travelline 0871 200 2233 they might have a up to date number.


there facebook page give this info.

About
Arriva North East provides local bus services in Northumberland, Tyne and Wear, County Durham, Darlington, Teesside, East Cleveland and North Yorkshire.Customer Services:0844 800 44 11 Traveline (bus times): 0871 200 22 33
 
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blue sabre

Member
Joined
6 Jun 2010
Messages
205
the website saynoto0870 is bringing up these


Arriva Bus - North East
0870 120 1088
0844 800 4411
01582 587023
North East Customer Services
Calls answered at Luton office, as on 0844 number.
Also: 01582 587024

might be a idea to ring nexus travelline 0871 200 2233 they might have a up to date number.


there facebook page give this info.

About
Arriva North East provides local bus services in Northumberland, Tyne and Wear, County Durham, Darlington, Teesside, East Cleveland and North Yorkshire.Customer Services:0844 800 44 11 Traveline (bus times): 0871 200 22 33

Sorry for the late reply, thanks. They have lost the route to GNE now so would appear complaints were heeded.
 
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