Any way to input a ticket collection reference and view itinerary online?

[dub_boi]

I recently booked a Sail & Rail ticket from London to Dublin for the end of August.

It's the last part of a journey from Dublin to Berlin and back. As I'm travelling with a dog and thus need a pet-friendly cabin, I needed to make the booking direct with Stena Line by phone. I asked to be booked on the 17:02 from Euston to Holyhead, but the email confirmation simply includes a ticket collection reference and no details of the rail itinerary.

I know I'll get all the details when I print out the ticket, which I could do few days in advance of travel. But being the transport nerd, I'd love to see what coach and seat number I have been allocated before this.

Are there any websites which allow you to input a ticket collection reference and view the itinerary online? I've tried Avanti West Coast and TfW, but can't see any option for this.

 

[Watershed]

The data isn't publicly available, no. It's available to ticket office staff and those working for the retailer that issued the booking, as well as system administrators. Obviously you won't fall into any of those categories so the best you can do is to collect the booking and see what you've been given.

If it's unsatisfactory you can get a new reservation through Avanti's customer services, any ticket office, or via the TPE or Ticketyboo website or app by registering for an account and then going to the 'Make a seat/bike reservation' function under your account. There you can get multiple sets of reservations until you get the seats you want, and then cancel the ones you don't want.

 

[dub_boi]

Thanks @Watershed I figured there might be privacy reasons why such data is not available publicly.

 

[Haywain]

I figured there might be privacy reasons why such data is not available publicly.

There's no privacy reasons behind it, it's just that the way you've made the reservation doesn't provide a means of the details being stored any you could access. Had you booked online, the seat reservation would be visible in your online account.