I'm staff and no sympathy from me.
I always pay the fare. With my TOC I'm entitled to unlimited Std travel at weekdays and unlimited 1st at weekends/bank holidays.
I commute using my own TOC during the week and feel bad even asking the TM if I can sit in First, even though 95% of them will agree to it.
I already save a vast amount of money by not needing a season ticket, so I never ever ask for a free upgrade during my daily commute. I "slum" it in Standard like everyone else. I have on several occasions flashed my pass in Std, and been practically ordered into First. I certainly would never ever expect anything from another TOC. I travelled from Bedford to London and back today on EMT and paid the Priv rate.
If I was a TM or guard though, I am of the "one railway" school and would agree to staff sitting in 1st, provided I was asked first! Respect is a two way street.
You don't (politely) ask if you can sit in First Class?

You should!

Whenever I travel First Class with Virgin (which I do
very frequently), I almost
always see a few members of Virgin Trains staff sitting in First Class. The FC host happily gives them tea/coffee and biscuits, but not sandwiches or meals, which is understandable.
I think Virgin TM's are very flexible about staff sitting in First Class simply because of the amount of free seats available. Why should a fellow member of staff (who works for Virgin) have to stand in Standard Class on a
Virgin train when there are plenty of free seats available in First Class?
That's my opinion anyway...
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Yes, you are. Workers at my place get 15% off on one day of the week for items only for ourselves. Most supermarket employees get 10% off for them and a family member/friend. My father gets a £75 voucher at Christmas to spend.
But to come and get free train travel every day plus much more
(depending on when you joined etc etc I'm no expert this is probably all wrong), you're a lot better off than most! You should feel lucky you have that and that you can get free first class if the staff on the train are in a good mood, or upgrade to 1st for a reasonable price if they follow the rules.
This is assuming you work "on the frontline" as station staff/driver/guard, and not a manager, for the comparison with other jobs... if not, my thoughts are still valid!
Not that argument again! :roll:
If you work in a supermarket and buy something with your 10% discount, you are consuming a
product that
costs money to produce.
If you work for a TOC and occupy an empty seat (in Standard or First Class) it costs the TOC
nothing!
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With the whole upgrade thing, and I don't intend to be mean here, more fool her for paying full 1st Class fare at a weekend!
Did she honestly pay £423 for an FOR when she could have paid £144.70 for an SVR and two weekend upgrades? If so then she's a bit of an idiot in my opinion. If she bought the FOR from the
ticket office, the person who sold it to her is an even bigger idiot!