Am I eligible for delay repay

[ktllo]

Would I be eligible for delay repay if I used local bus to replace part of the journey?

I was advised by station staff that there are no train for quite a period of time on Saturday at Brent Cross West, and advised to take bus to Kilburn and take the Jubilee line from there.

In this case, should the delay repay based on:
(a) Actual fare paid for the Tube/National Rail section;
(b) Actual fare paid for the Tube/National Rail section, plus the bus fare I paid;
(c) Fare I should be paid for Tube/National Rail section if the daily fare cap does not exists; or
(d) Fare I should be paid for Tube/National Rail section if the daily fare cap does not exists, plus the bus fare I paid

 

[AlterEgo]

What was your exact journey?

Date, time, full itinerary please - we need all to be able to assist!

I assume you used contactless for this journey?

 

[ktllo]

Planned journey: Brent Cross West - Farringdon - Whitechapel - Sydenham (London)
On last Saturday (17 Jan), departing around 13:30.

I do use contactless

 

[Horizon22]

What train were you intending to take from Brent Cross West and what time were you intending to arrive at Sydenham (on your itinenary)? If you don't know, forum users may be able to assist.

And what time did you actually arrive at your destination?