Alstom derby great gathering 1st-3rd August 2025

[birchesgreen]

Remember the words of Jeff Kay, we do not do this because it is easy, we do it because it is hard

 

[CTS1990]

Nahh. If we're experiencing this, everyone is. So very few tickets have probably been sold so far compared to if the site was actually operating well

Fingers crossed then. Back to my 1 hour 13 mins screen...

 

[Peter Mugridge]

Back in the queue... 1h24...

 

[Travelmonkey]

been trying for 3 hours

 

[Trains1]

I can't believe this is happening in 2025 it's no longer 2005

 

[birchesgreen]

OK decided to try again, 10 minutes left in the queue, hopefully not Apple minutes otherwise i'll be here until midnight...

 

[CTS1990]

I can't believe this is happening in 2025 it's no longer 2005

A physical queue, 2005 style, would at least have been fairer...although how that would work logistically is another question!

 

[StewLane]

Twice got to the Add to basket page and it crashed.
What a shambles

 

[Travelmonkey]

this site design would have beffited railway 175 better!

 

[Kieran_MF135]

It shambles crashing constantly on basket then hour+ wait.


Surely they would have expected it to be extremely popular

 

[Peter Mugridge]

I've just e-mailed Rob Whyte at Alstom to ask him to give Morton's a symbolic clip round the ear...

 

[Travelmonkey]

I've just e-mailed Rob Whyte at Alstom to ask him to give Morton's a symbolic clip round the ear...

the fact they're stony face silence is rather poor, even a simple appology would be some damage control,

 

[Tallguy]

Quite simply Morton’s can’t cope with an event of this size. It should have gone to a proper ticketing agent like AXS etc

 

[Peter Mugridge]

the fact their stony face silence is rather poor, even a simple apology would be some damage control,

I should add I gave him the link to this thread as well...

 

[LNW-GW Joint]

Got two tickets for the Saturday at exactly 0900 today, complete with QR code, no trouble at all.

 

[birchesgreen]

Got two tickets for the Saturday at exactly 0900 today, complete with QR code, no trouble at all.

OK show off!

 

[Trains1]

I'd love to know how many they have sold

 

[birchesgreen]

Yay time out again. Glad i waited in the queue...

 

[Segedunum]

Still yet to actually receive the ticket I paid for. Have emailed and asked whether I can actually expect one to arrive at all.

 

[ACBest]

I just sat in the queue for 45 mins, and was then presented with… the error 524 page.

 

[222001]

Still yet to actually receive the ticket I paid for. Have emailed and asked whether I can actually expect one to arrive at all.

Think quite a lot of us are in this situation. I know 3 others, and have seen multiple others online who say they have a confirmation email (with booking reference), but no tickets came with it.

 

[Travelmonkey]

responses on their twitter are taking it very jovially

The Greatest Gathering

@greatestgather

Really sorry for the delay - we literally broke the internet! Please be patient and try again, or try it a little later in the day. Tickets will be issued early next week but a booking confirmation should reach you soon after you complete the booking process.

 

[Trains1]

I'm only 16 minutes left in the q can't wait for what error I'll get this time

 

[birchesgreen]

I'm trying again on my phone this time to see if i have any better luck.

 

[Trains1]

I'm trying again on my phone this time to see if i have any better luck.

Good luck I've been trying since just gone 9 on my phone and desktop mobile data and wifi

 

[CTS1990]

I have just reached the front of the queue, only to be told 'please try again later today'. I suspect the whole booking system has been taken down...so we await to hear when it returns!

 

[42626]

Finally got through the queue only to be told try later

 

[Peter Mugridge]

Same here... it does look like it's been suspended...

 

[Trains1]

Yep

 

[Peter Mugridge]

That message is also up at the start of the process, so we can't even join the virtual queue now...