Alstom derby great gathering 1st-3rd August 2025

[Travelmonkey]

got through but my basket timed out

 

[Rail Quest]

I've joined this late and now I'm stuck in a 90 minute queue. Nice work Alstom/Morton!

 

[birchesgreen]

Got through to pay... then it crashed again

 

[Peter Mugridge]

One word: Shambles.

A 5 year old could have told them what the demand would be like.

 

[Travelmonkey]

One word: Shambles.

A 5 year old could have told them what the demand would be like.

TRAINNNNS!!!!!!!!!!!!!!!!!!!! definatley should have gone via someone like ticketmaster,

 

[Tallguy]

Total shambles, I got to pay and the site died on me. Useless. Morton’s can’t handle this type of volumeevent ticketing. Should have used a real ticket reseller.

 

[birchesgreen]

Given up, i've been trying since 9am, twice got through to pay and failed, but now i am in a queue for over an hour again.

Good luck folks, i'll try again another time...

 

[Travelmonkey]

got all the way to checkout then linking to paypal it crashes

 

[YorkshireBear]

One word: Shambles.

A 5 year old could have told them what the demand would be like.

While I agree, if it still sells out and they spent less money on Admin, there is no downside for them!

 

[Peter Mugridge]

How many on here are already drafting e-mails to their solicitor about Mortons...?

 

[Travelmonkey]

I have more faith in my stuffed toy monkey than those whom are behind this farce, to get to checkout to have it snatched from you is so painfull, I am quite with it but I do feel for those in our comunity whom will not be coping as well.

 

[Vexed]

Looks to me like they've set up a Cloudflare Waiting Room in a rush (aka virtual queue) and see the max number of active sessions too high for the server, not really solving anything!

 

[Peter Mugridge]

While I agree, if it still sells out and they spent less money on Admin, there is no downside for them!

It's unlikely to sell anything if it keeps crashing at the payment stage!!!

 

[Travelmonkey]

It's unlikely to sell anything if it keeps crashing at the payment stage!!!

indeed I've tried twice now and getting the server fail to link to paypall, I may try the other option if I get through again,

 

[birchesgreen]

indeed I've tried twice now and getting the server fail to link to paypall, I may try the other option if I get through again,

Unfortunately it failed for me on both methods...

 

[Tugclass60029]

Got to 1 min in queue then loaded to timed out, error code 524. Been trying since 9 not good.

 

[D7672]

Finally got my ticket,earlier after the crash,you can be in a virtual waiting point,don't leave or refresh page.
This is the first time Derby works has opened to the public since 1957,so to those who attend,enjoy this once in a.lifetime event

 

[Travelmonkey]

Unfortunately it failed for me on both methods...

It does beg the question how has it been allowed to go so spectacullary pair shaped, no word on Alstorm or Raiway 2oo accoints and we are nearly 3 hours in from the open of sale with only dribbs and drabs getting tickets,

 

[Trains1]

hopefully they won't sell out while the website is like this

 

[Rail Quest]

Waiting time just increased significantly for me, assuming they may have now lowered max sessions on the actual booking portal

 

[Trains1]

my wait time went down a bit then to 50 minutes

 

[Travelmonkey]

mines bouncing about like a pacer,

 

[birchesgreen]

Glad we're trying now on a weekday morning when it should be quieter.

 

[Trains1]

it remains me of online food shoping in 2020

 

[CTS1990]

Three times reached the front of the queue, three times it crashed! Do we think it's likely that tickets are all sold out now?

 

[Tugclass60029]

Timed out while trying to load payment page. Frustrating

 

[Rail Quest]

Do we think it's likely that tickets are all sold out now?

Nahh. If we're experiencing this, everyone is. So very few tickets have probably been sold so far compared to if the site was actually operating well

 

[Travelmonkey]

definatley oversaturated, I know sseveral have ggiven up trying but if this is how they ticket it I dread to think what gates open will be like, I hope Derbyshire constabulary are prepared for the fallout,

 

[Ray303_265]

Just been through to the ticket page again....crashed again......unless the Crewe APT has been resurrected and is making an appearance and they've just introduced Oasis-style dynamic ticketing/pricing.

Nightmare!

 

[Peter Mugridge]

Crashed... and it clearly states the fault is with Morton's.