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Advice on handling SJPN

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worriedsjpn

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In desperate need of help as to how to proceed since receiving an SJPN. Details as follows:

  1. Nov 2024 I was stopped at City Thameslink by revenue team and issued a penalty fare, as I had misplaced my train ticket at some point on journey from Tonbridge.
  2. In Dec 2024 (within allocaed 21 days), I appealed the penalty fare, providing proof of purchase from my bank account (which they advised me to do)
  3. Heard nothing more, forgot about it / assumed it had all gone away
  4. 2 weeks ago, I receive a Single Justice Penalty Notice
  5. At the point of receiving the SJPN, I was already over the 21 days in which I am required to make my plea
  6. Delay in receiving the letter is due to me discovering post delivered to the central point of the house in which I own a flat, and not directly to my separate letterbox, which is clearly labelled. I found it amongst a pile of other post in the shared entrance, which I have no need to use as I have a separate entrance and was only using it because the fuse had tripped, and fuse box is inside the main part of the property.
  7. When I discovered the SJPN, I also discovered some other letters from Govia Thameslink sent to me saying I owed the penalty fare etc.
  8. I called the Govia prosecutions department to discuss and left a voicemail. No response. Called several other times, no response.
  9. I emailed the court, no response.
  10. I sent a signed for letter to Govia, received on 16th June, no response
  11. Called Govia on 20th (today), no response
  12. Emailed court to chase on my email and the court have passed on a response from Govia, saying I didn't follow the appeals process, that I didn't respond to their correspondence, which includes communication from the penalty fine services (which I have never seen, even within my old delayed post), and that I need to complete my plea form.
  13. The witness statement (which I have attached), provided by Govia doesn't reference my attempt to appeal it in December

I don't know what to do! I don't want to plead guilty, as I did have a ticket, albeit lost and I tried to contest it through the appeal process. I don't want to plead not guilty and end up going to court because I simply cannot deal with that level of stress in my life right now. I'm happy to pay the fine at this point, but don't want a criminal record for something I am not guilty of. I also can't afford solicitors fees.

Help! Any advice please?
 

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Hadders

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Welcome to the forum!

This is all a bit of a mess.

What is the date on the SJPN? I can see 12th May is the date on the witness statement but we need to know the date on the SJPN.

If you are still within the 21-days to respond to it then return it TODAY using 1st Class Special Delivery and plead NOT GUILTY. This will buy time to negotiate with GTR.

if you've missed the 21-day deadline to reply (a day or two is probably ok but not if it's mnore) then the case will have proceede in your absence and yo will have been found guilty in your absence and had a fine imposed, which you are liable to pay.

If you have been convicted and you were unaware of the proceedings against you (which based on what you've told us is the case) then you can make a Statutory Decalaration. This effectively turns the clock back and the case will be reheard. What you'd then have to do is contact GTR and see if they would consider an out of court settlement in return for withdrawing the case.

You can find more on Statutory Declarations here:
 

worriedsjpn

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Thank you for your reply. The date of the SJPN is 12 May, so yes I'm now well past the 21 days and I was past the 21 days at the point I received it, due to the factors I explained above.

In the reply I received from the court, they have still advised me to send back my plea still. I am a bit confused by it, see below the email I got, in which they have provided me with a response from GTR (which also doesn't make sense).

1750421034473.png
 

Watershed

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Can you clarify exactly how you submitted your appeal, and do you have a copy of it by any chance? A copy of the response letter from Penalty Fare Services would be very useful here.
 

island

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I will just add to the above that the 21 day timeline from the issuance of a SJPN is the minimum length of time you have to reply. Once the 21 days expire, the case goes onto a virtual pile which magistrates then draw from on a first in first out basis as available. It's quite possible that the case is still sitting in that digital pile, which is why it's important to get a response in at the earliest opportunity.
 

worriedsjpn

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Can you clarify exactly how you submitted your appeal, and do you have a copy of it by any chance? A copy of the response letter from Penalty Fare Services would be very useful here.
I submitted it online and didn’t think to take a copy.

I don’t have a response letter from penalty fare services since I never received one. I stupidly assumed it had been accepted and all gone away. Then Christmas came, life with 2 young children and I never thought anything of it again.

== Doublepost prevention - post automatically merged: ==

I will just add to the above that the 21 day timeline from the issuance of a SJPN is the minimum length of time you have to reply. Once the 21 days expire, the case goes onto a virtual pile which magistrates then draw from on a first in first out basis as available. It's quite possible that the case is still sitting in that digital pile, which is why it's important to get a response in at the earliest opportunity.
Thanks, this is good to know.
 

WesternLancer

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I submitted it online and didn’t think to take a copy.

I don’t have a response letter from penalty fare services since I never received one. I stupidly assumed it had been accepted and all gone away. Then Christmas came, life with 2 young children and I never thought anything of it again.

== Doublepost prevention - post automatically merged: ==


Thanks, this is good to know.
Obviously you are getting the good advice you need here but time is of the absolute essence if you need to prevent this going to court and then untangling it afterwards. The Statutory Declaration (SD) process, whilst there for this sort of thing, does seem to me when we see it having to be used here - a lot of hassle

For example - and you are not in this situation yet - but see this case for what can go wrong....and the hassle to get it sorted
https://www.railforums.co.uk/threads/help-with-hmcts-baliffs.284728/

Anyway - it sounds like if you can still get the papers back to the court ASAP with Not Guilty plea (to buy time) do that urgently - this will prevent you being found guilty by default which might happen any day now, and hopefully save you from the SD work.

- then without delay compile a letter to Thameslink requesting if they can withdraw the court action even at this late stage and settle it out of court (state you have only just become aware of the court action due to missing post - avoid going into the 'dog ate my homework' excuses about you not finding post they sent you IMHO)

- people here will help you get the draft correct - write it now so you can get it in the post (hard copy) guaranteed next day delivery by mid morning Saturday (Thameslink do not accept mitigation stuff by e-mail so you need to get this in the post - tho you can e-mail it and they might just accept that - but do not chance it - so you need to have something ready to post - find a way to mark it up as urgent due to the court deadline (lots of people will mark their cases urgent when they are not, so you need to do that in a way that explains the urgency) - then they would get that on Monday morning if you get to a post office Saturday before about 10.30am.

Don't waste time trying to ring them - you will never get through to anyone with the decision making ability to pause the court action

Whatever it is you are doing now (bar something life saving) stop doing that and draft this letter

People here will check it for you later and over night so you can print and post it in the morning to catch the Saturday post

Keep copies of everything

I think this is the address you will need:

Prosecutions Department, Govia Thameslink Railway, Eastside Offices, Kings Cross Railway Station, London N1C 4AX.

Here is an e-mail address for them that might be of help but you must post this also hard copy IMHO

email: gtr.prosecutions@gtrailway.com
 

Watershed

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I submitted it online and didn’t think to take a copy.

I don’t have a response letter from penalty fare services since I never received one. I stupidly assumed it had been accepted and all gone away. Then Christmas came, life with 2 young children and I never thought anything of it again.
Is there anything under the Penalty Fare Services website if you look back in your browser history, by any chance?

The email you screenshotted earlier said that the response letter was attached, which is why I thought you might have a copy of it.
 

worriedsjpn

Member
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Location
UK
Is there anything under the Penalty Fare Services website if you look back in your browser history, by any chance?

The email you screenshotted earlier said that the response letter was attached, which is why I thought you might have a copy of it.
Ok, so I have just logged into the website and found the following, which I haven't seen before, stating the appeal was incomplete:

1750431710074.png

then, this is from the PDF of the decision:

1750431640802.png

== Doublepost prevention - post automatically merged: ==

Obviously you are getting the good advice you need here but time is of the absolute essence if you need to prevent this going to court and then untangling it afterwards. The Statutory Declaration (SD) process, whilst there for this sort of thing, does seem to me when we see it having to be used here - a lot of hassle

For example - and you are not in this situation yet - but see this case for what can go wrong....and the hassle to get it sorted
https://www.railforums.co.uk/threads/help-with-hmcts-baliffs.284728/

Anyway - it sounds like if you can still get the papers back to the court ASAP with Not Guilty plea (to buy time) do that urgently - this will prevent you being found guilty by default which might happen any day now, and hopefully save you from the SD work.

- then without delay compile a letter to Thameslink requesting if they can withdraw the court action even at this late stage and settle it out of court (state you have only just become aware of the court action due to missing post - avoid going into the 'dog ate my homework' excuses about you not finding post they sent you IMHO)

- people here will help you get the draft correct - write it now so you can get it in the post (hard copy) guaranteed next day delivery by mid morning Saturday (Thameslink do not accept mitigation stuff by e-mail so you need to get this in the post - tho you can e-mail it and they might just accept that - but do not chance it - so you need to have something ready to post - find a way to mark it up as urgent due to the court deadline (lots of people will mark their cases urgent when they are not, so you need to do that in a way that explains the urgency) - then they would get that on Monday morning if you get to a post office Saturday before about 10.30am.

Don't waste time trying to ring them - you will never get through to anyone with the decision making ability to pause the court action

Whatever it is you are doing now (bar something life saving) stop doing that and draft this letter

People here will check it for you later and over night so you can print and post it in the morning to catch the Saturday post

Keep copies of everything

I think this is the address you will need:

Prosecutions Department, Govia Thameslink Railway, Eastside Offices, Kings Cross Railway Station, London N1C 4AX.

Here is an e-mail address for them that might be of help but you must post this also hard copy IMHO

email: gtr.prosecutions@gtrailway.com
Thank you for your detailed reply and advice.

I did send them a letter on Friday signed delivery, which arrived with Govia on the 16th. Below is a copy of what it said, to which I have had no reply. I probably need to send a follow up letter then, asking as you have suggested to settle it out of court, for the mitigating circumstances I have set out.

I will be sending the not guilty plea in now, and have been told I can email it directly to the court from the court directly who have been responding to my queries.

My letter they received on the 16th:

On 24th November 2024, I was stopped by staff at City Thameslink station and fined for allegedly boarding a train without a ticket. It became apparent that at some point on my journey from Tonbridge to London, that I had misplaced my train ticket, which I explained. I attempted to show proof on my NatWest app, but I had no connection so was told I could follow up to contest the fine I was issued.

In December 2024, I contacted the relevant department at Govia Thameslink with the explanation explained above, and the proof of purchase from my NatWest bank. I then heard nothing back and had assumed it was resolved and accepted by yourselves based on the proof provided etc.

Fast forward to one week ago, I was shocked to discover in the post a Single Justice Procedure Notice with reference: GTREPF000833139, dated 12 May 2025. Alongside this, where a pile of other letters which had not made their way to me, including one directly from Govia Thameslink dated 4 February with a reminder to pay my fine, which was now overdue. This letter made no reference to my earlier communications that explained the incident on the 24th November and in which I provided proof of ticket purchase, or any other attempts by you to contact me.

It would appear that a number of my letters have been incorrectly delivered to the main letter box of the flats I live in. It is a converted house, with 4 flats - 2 of which share an entrance and letterbox, and 2 of which (including mine) have separate entrances to the side of the property and a letter box. The occupiers of the 2 flats that are part of the shared entrance hadn't thought to notify me at anytime, that I had post piling up there, and having no need to access that part of the building, I wasn't aware - until I needed to check the fuse box, which does reside in that part of the building last week. It was at that point, that I discovered the post, backdating to the issue of the single justice notice on 12 May and the February letter from yourselves.

I understand that I was expected to respond to the SJPN within 21 days, which I had already passed at the point of receiving it. So, I need to understand where I stand now? I cannot plead GUILTY to the charge for the reasons I have explained above and believe I received this in error after failing to have heard as expected on my original communications with you in December 2024. Yet, I also don't want to please NOT GUILTY, because again I believe I received this in error and shouldn't be having to plead anything.

I called the prosecutions department of Govia last week and left a voicemail, and tried several other times since. I have heard nothing back. This whole thing is making me extremely anxious and worried and adding to an already incredibly difficult time in my personal life right now.

I have also contacted the court directly by email, but have not heard anything back.

Can you please advice on what actions I should be taking at this stage?

 
Last edited:

island

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There is at least an arguable case here that the prosecution is barred from proceeding by regulation 11 (3) (b) of the Railways (Penalty Fares) Regulation 2018 and that the Penalty Fare appeal has been deemed to be successful due to the Appeal Panel's failure to notify its decision within 21 days of the appeal.

However, this is weakened by the fact that the appeal was not competent if it did not specify the train the appellant travelled on (Schedule 2 paragraph 4 (d) and Regulation 16 (5) (a) (i) refer).

The above advice to send a response to the SJPN urgently remains good advice.
 

WesternLancer

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Thank you for your detailed reply and advice.

I did send them a letter on Friday signed delivery, which arrived with Govia on the 16th. Below is a copy of what it said, to which I have had no reply. I probably need to send a follow up letter then, asking as you have suggested to settle it out of court, for the mitigating circumstances I have set out.

I will be sending the not guilty plea in now, and have been told I can email it directly to the court from the court directly who have been responding to my queries.

My letter they received on the 16th:

On 24th November 2024, I was stopped by staff at City Thameslink station and fined for allegedly boarding a train without a ticket. It became apparent that at some point on my journey from Tonbridge to London, that I had misplaced my train ticket, which I explained. I attempted to show proof on my NatWest app, but I had no connection so was told I could follow up to contest the fine I was issued.

In December 2024, I contacted the relevant department at Govia Thameslink with the explanation explained above, and the proof of purchase from my NatWest bank. I then heard nothing back and had assumed it was resolved and accepted by yourselves based on the proof provided etc.

Fast forward to one week ago, I was shocked to discover in the post a Single Justice Procedure Notice with reference: GTREPF000833139, dated 12 May 2025. Alongside this, where a pile of other letters which had not made their way to me, including one directly from Govia Thameslink dated 4 February with a reminder to pay my fine, which was now overdue. This letter made no reference to my earlier communications that explained the incident on the 24th November and in which I provided proof of ticket purchase, or any other attempts by you to contact me.

It would appear that a number of my letters have been incorrectly delivered to the main letter box of the flats I live in. It is a converted house, with 4 flats - 2 of which share an entrance and letterbox, and 2 of which (including mine) have separate entrances to the side of the property and a letter box. The occupiers of the 2 flats that are part of the shared entrance hadn't thought to notify me at anytime, that I had post piling up there, and having no need to access that part of the building, I wasn't aware - until I needed to check the fuse box, which does reside in that part of the building last week. It was at that point, that I discovered the post, backdating to the issue of the single justice notice on 12 May and the February letter from yourselves.

I understand that I was expected to respond to the SJPN within 21 days, which I had already passed at the point of receiving it. So, I need to understand where I stand now? I cannot plead GUILTY to the charge for the reasons I have explained above and believe I received this in error after failing to have heard as expected on my original communications with you in December 2024. Yet, I also don't want to please NOT GUILTY, because again I believe I received this in error and shouldn't be having to plead anything.

I called the prosecutions department of Govia last week and left a voicemail, and tried several other times since. I have heard nothing back. This whole thing is making me extremely anxious and worried and adding to an already incredibly difficult time in my personal life right now.

I have also contacted the court directly by email, but have not heard anything back.

Can you please advice on what actions I should be taking at this stage?

Yes, needs a much briefer and more focussed letter to them ASAP - just focus on the facts and what you want doing now

There are various problems with this letter you sent (eg if you had a Penalty Fare an Appeal would not have gone to Thameslink AFAIK as the appeal process is handled independently of the railway company anyway - so that's all confusing, and it's not their fault your building doesn't have a clear and simple set of letterboxes for the post staff to use or whatever) - but lets not get distracted into that stuff now

--------------------------------------

eg along these sorts of lines maybe (others might helpfully suggest something different and of course it's better if in your own words)

Dear

Urgent request to settle a matter out of Court ahead of impending court action that I was unaware of

Your refs
[include any ref numbers from the penalty fare / the court paperwork whatever]

Incident Date / Location etc: [insert that ]

My full contact details are: include postal, phone and e-mail - make it very easy for them to get hold of you quickly

I have only very recently become aware of SJPN court paperwork relating to the above incident where I received a Penalty Fare due to being unable to locate my ticket to show the inspector. This is due to a problem with me receiving my post that I was unaware of.

As a result I have only just obtained the SJPN paperwork from the court and am dealing with it urgently.

However, I never had any intention to evade the fare, but was simply unable to locate my ticket when requested to show it. I do apologise for this and the resulting inconvenience it has caused you. {enclose some proof of ticket payment if you have it on a bank statement for example, unless you found and kept the ticket if so enclose a copy of that]

I realise I am making this request at a late stage, but I would be extremely grateful if it would be possible to resolve this matter without court action and wonder if it may be possible to settle this out of court, and ask if the court action can be withdrawn.

I would be prepared to pay any fare that you consider I may still owe* [you could add 'and your costs in dealing with this matter' as they do usually charge that anyway and the failure to get the post has of course increased their costs in all this as it's been escalated to court]

I look forward to hearing from you in the hope you can sympathetically consider my request.

Yours etc

* I guess they may ask for the reinstated Penalty Fare sum without the prompt payment discount ;) which might give you some sort of benchmark for what they ask for if they act on this in time to stop the court action (if you get the not guilty plea in from what I have read on here then that sets an in person court date inevitably down the line so the window to get it sorted with the railway company then gets bigger with more time)
 
Last edited:

John Palmer

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So far as I can see the offence with which the OP has been charged has yet to be identified. If, as seems likely, it is one of those specified in Regulation 11(4) of the Railways (Penalty Fares) Regulations 2018 (https://www.legislation.gov.uk/uksi/2018/366 ), then I certainly agree that there may be grounds for arguing that her prosecution is barred by Regulation 11(3). However, GTR may well try to meet that argument with a reference to the recently published ruling by the Chief Magistrate in Monteiro (https://www.judiciary.uk/judgments/...mited-v-nana-monteiro-and-also-v-lejhae-levy/), in which he held that appeal against a penalty fare does not create a lasting bar on prosecution for an offence arising from the same incident as led to the penalty fare's issue.

It is noteworthy that the statement of GTR's witness makes no reference to the OP having appealed the penalty fare, though it is quite clear from the uploaded copy of Appeal Services' communication that the OP did submit an appeal, the final outcome of which has yet to come to light. If GTR knew that an appeal had been submitted to Penalty Services, you would have expected its witness to refer to that and in addition to state that, as a preliminary to prosecution, it had cancelled the penalty fare. The present status of the PF is therefore also in doubt.

Paragraph 4 in Schedule 2 to the 2018 Regulations sets out an exhaustive list of the particulars that an appeal must contain. Representations made in support of the appeal may give rise to an inescapable inference as to the ground of appeal relied upon, so failure to state explicitly which of the grounds in Regulation 16(3) applies need not necessarily be fatal to an appeal's validity. Anyway, in the OP's case Penalty Services did not reject the appeal as one that fails to comply with Sched.2 Para 4(c) and Regulation 16(3); instead they treated it as one that is “incomplete and temporarily closed but is not rejected at this time.” I struggle to see a basis on which Penalty Services can now resile from its acceptance of the appeal and assert instead that it failed to meet the Regulations' formal requirements.

Previous cases have come to this board where a penalty fare appeal body has placed an appeal in a state of suspense whilst it seeks further information from the appellant, The Regulations do not prohibit it from doing so, but a request for further information does not displace an appeal body's obligation to reach a decision on an appeal within the prescribed period for doing so – 21 days from the appeal's receipt in the case of an appeal under Regulation 16 or 17 (for a Reg.16 appeal see Regs 16(11) and (11A) and Schedule 2 Para.6). So, if an appellant fails to provide information requested by an appeal body, that body's proper course is to decide the appeal within the time allowed for doing so on the basis of such information as the appellant has provided (however disadvantageous to the appellant the absence of the information requested may be). The appeal body has no power to postpone indefinitely its decision upon an appeal.

I don't see that Schedule 2 Paragraph 4(d) and Regulation 16(5)(a)(i) of the Regulations compromise the appeal. The terms of the appeal body's communication indicate that some form of representations were made that were potentially capable of meeting Para. 4(d)'s requirements, but that begs the question of whether the nature of the appeal was in any case such to raise an issue under Regulation 16(5), which only pertains to shifting of the burden of proof in certain cases. At this stage there is insufficient information from which to conclude whether that is so.

If the appeal body fails to to decide the appeal within the time allowed for doing so, strictly speaking the obligation to pay the penalty element of the penalty fare falls away, which will usually have the effect of leaving due the 'full single fare applicable' element. That's not quite the same as saying that failure to decide in time leads to the appeal being upheld, though the result is similar.

GTR prosecution department's statement to the court that “the penalty fare was not appealed correctly we can see in the history there was a note on the 12th saying appeal is not an appeal entered by penalty services” is misleading, as it is contradicted by the terms of Penalty Service's communication to the OP. There's also a direct conflict of evidence between the OP's account of having sent proof of ticket purchase to GTR in December 2024 and GTR's 12 May witness statement that the fare had not been paid and that there had been no response from the OP.

Without further information of what became of the appeal it's not possible to say whether it was upheld or rejected, or whether liability to pay the penalty element fell away because it remained undecided after 21 days from receipt. Regardless, the pre-eminent issue now is whether Regulation 11 of the 2018 penalty fares regulations prohibits the prosecution the OP faces.

It's important first to establish whether the penalty fare was cancelled before expiry of the time for deciding the appeal against it. If it was not, and if the offence charged is one of those set out in Regulation 11(4) of the 2018 Regulations (e.g. if a Railway Bylaw 18 offence is alleged), the OP should immediately submit a 'not guilty' plea in response to the SJPN and should write to the court requesting it to hear an application for a preliminary ruling that her prosecution is barred by Regulation 11(3) of the 2018 regulations because she had appealed the penalty fare, as revealed at least by the one communication from Penalty Services so far made available. In connection with any such application she should apply for a representation order (i.e. legal aid). She should do so on the basis that she satisfies the 'public interest' element of the legal aid eligibility test because it is one involving a significant question of law that has been rendered controversial by the Chief Magistrate's ruling in the Monteiro case, a ruling which conflicts with the contrary arguments put forward by Northern Trains in the earlier case of Ballington (https://www.judiciary.uk/wp-content/uploads/2024/08/Railway-Ruling-Final-Judgment-1.pdf), those contrary arguments having been disregarded by the Chief Magistrate in his Monteiro ruling. Even if such a pre-trial application fails the bar on prosecution is potentially also available as a defence.

Quite a few legal issues to unpick here, some a result of the unsatisfactory way in which the Chief Magistrate addressed Regulation 11's interpretation in his Monteiro ruling. It is a great pity that he chose to entertain South Eastern Trains' application for a declaratory ruling in a form that could not set binding legal precedent, and in which he disregarded all contrary views of the Regulation's meaning even though he was well aware of them through having presided over the hearing of the Ballington case in which they were put to him by Northern Trains' experienced counsel.

For more background the OP may wish to refer to posts on the https://www.railforums.co.uk/thread...-appealed-penalty-fares-february-2025.287394/, to the https://www.railforums.co.uk/threads/amended-title-sjp-after-penalty-notice-cancelled.283802/, and recent posts on the https://www.railforums.co.uk/thread...ies-for-section-5-1-rora-prosecutions.269410/ thread.
 

worriedsjpn

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So far as I can see the offence with which the OP has been charged has yet to be identified. If, as seems likely, it is one of those specified in Regulation 11(4) of the Railways (Penalty Fares) Regulations 2018 (https://www.legislation.gov.uk/uksi/2018/366 ), then I certainly agree that there may be grounds for arguing that her prosecution is barred by Regulation 11(3). However, GTR may well try to meet that argument with a reference to the recently published ruling by the Chief Magistrate of in Monteiro (https://www.judiciary.uk/judgments/...mited-v-nana-monteiro-and-also-v-lejhae-levy/), in which he held that appeal against a penalty fare does not create a lasting bar on prosecution for an offence arising from the same incident as led to the penalty fare's issue.

It is noteworthy that the statement of GTR's witness makes no reference to the OP having appealed the penalty fare, though it is quite clear from the uploaded copy of Appeal Services' communication that the OP did submit an appeal, the final outcome of which has yet to come to light. If GTR knew that an appeal had been submitted to Penalty Services, you would have expected its witness to refer to that and in addition to state that, as a preliminary to prosecution, it had cancelled the penalty fare. The present status of the PF is therefore also in doubt.

Paragraph 4 in Schedule 2 to the 2018 Regulations sets out an exhaustive list of the particulars that an appeal must contain. Representations made in support of the appeal may give rise to an inescapable inference as to the ground of appeal relied upon, so failure to state explicitly which of the grounds in Regulation 16(3) applies need not necessarily be fatal to an appeal's validity. Anyway, in the OP's case Penalty Services did not reject the appeal as one that fails to comply with Sched.2 Para 4(c) and Regulation 16(3); instead they treated it as one that is “incomplete and temporarily closed but is not rejected at this time.” I struggle to see a basis on which Penalty Services can now resile from its acceptance of the appeal and assert instead that it failed to meet the Regulations' formal requirements.

Previous cases have come to this board where a penalty fare appeal body has placed an appeal in a state of suspense whilst it seeks further information from the appellant, The Regulations do not prohibit it from doing so, but a request for further information does not displace an appeal body's obligation to reach a decision on an appeal within the prescribed period for doing so – 21 days from the appeal's receipt in the case of an appeal under Regulation 16 or 17 (for a Reg.16 appeal see Regs 16(11) and (11A) and Schedule 2 Para.6). So, if an appellant fails to provide information requested by an appeal body, that body's proper course is to decide the appeal within the time allowed for doing so on the basis of such information as the appellant has provided (however disadvantageous to the appellant the absence of the information requested may be). The appeal body has no power to postpone indefinitely its decision upon an appeal.

I don't see that Schedule 2 Paragraph 4(d) and Regulation 16(5)(a)(i) of the Regulations compromise the appeal. The terms of the appeal body's communication indicate that some form of representations were made that were potentially capable of meeting Para. 4(d)'s requirements, but that begs the question of whether the nature of the appeal was in any case such to raise an issue under Regulation 16(5), which only pertains to shifting of the burden of proof in certain cases. At this stage there is insufficient information from which to conclude whether that is so.

If the appeal body fails to to decide the appeal within the time allowed for doing so, strictly speaking the obligation to pay the penalty element of the penalty fare falls away, which will usually have the effect of leaving due the 'full single fare applicable' element. That's not quite the same as saying that failure to decide in time leads to the appeal being upheld, though the result is similar.

GTR prosecution department's statement to the court that “the penalty fare was not appealed correctly we can see in the history there was a note on the 12th saying appeal is not an appeal entered by penalty services” is misleading, as it is contradicted by the terms of Penalty Service's communication to the OP. There's also a direct conflict of evidence between the OP's account of having sent proof of ticket purchase to GTR in December 2024 and GTR's 12 May witness statement that the fare had not been paid and that there had been no response from the OP.

Without further information of what became of the appeal it's not possible to say whether it was upheld or rejected, or whether liability to pay the penalty element fell away because it remained undecided after 21 days from receipt. Regardless, the pre-eminent issue now is whether Regulation 11 of the 2018 penalty fares regulations prohibits the prosecution the OP faces.

It's important first to establish whether the penalty fare was cancelled before expiry of the time for deciding the appeal against it. If it was not, and if the offence charged is one of those set out in Regulation 11(4) of the 2018 Regulations (e.g. if a Railway Bylaw 18 offence is alleged), the OP should immediately submit a 'not guilty' plea in response to the SJPN and should write to the court requesting it to hear an application for a preliminary ruling that her prosecution is barred by Regulation 11(3) of the 2018 regulations because she had appealed the penalty fare, as revealed at least by the one communication from Penalty Services so far made available. In connection with any such application she should apply for a representation order (i.e. legal aid). She should do so on the basis that she satisfies the 'public interest' element of the legal aid eligibility test because it is one involving a significant question of law that has been rendered controversial by the Chief Magistrate's ruling in the Monteiro case, a ruling which conflicts with the contrary arguments put forward by Northern Trains in the earlier case of Ballington (https://www.judiciary.uk/wp-content/uploads/2024/08/Railway-Ruling-Final-Judgment-1.pdf), those contrary arguments having been disregarded by the Chief Magistrate in his Monteiro ruling. Even if such a pre-trial application fails the bar on prosecution is potentially also available as a defence.

Quite a few legal issues to unpick here, some a result of the unsatisfactory way in which the Chief Magistrate addressed Regulation 11's interpretation in his Monteiro ruling. It is a great pity that he chose to entertain South Eastern Trains' application for a declaratory ruling in a form that could not set binding legal precedent, and in which he disregarded all contrary views of the Regulation's meaning even though he was well aware of them through having presided over the hearing of the Ballington case in which they were put to him by Northern Trains' experienced counsel.

For more background the OP may wish to refer to posts on the https://www.railforums.co.uk/thread...-appealed-penalty-fares-february-2025.287394/, to the https://www.railforums.co.uk/threads/amended-title-sjp-after-penalty-notice-cancelled.283802/, and recent posts on the https://www.railforums.co.uk/thread...ies-for-section-5-1-rora-prosecutions.269410/ thread.
Thank you so much for taking the time to respond to this in so much detail. I really appreciate it.

The actions I’m now taking are sending another letter to GTR requesting this is settled out of court (although I haven’t put anything in there to tell them I think they are wrong in even taking me to court in the first place). And, returning my SJN explaining mitigating circumstances, pointing out the fact that the witness statement doesn’t reference my appeal etc. Do you think in my letter to GTR I should amend it to reference some of these points you’ve highlighted? Or could that irk them and be less likely to just settle out of court?

I just want it gone and I’ll pay the fine if they’re not satisfied with my explanation in the appeal, I just don’t want to go to court.
 

KirkstallOne

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The actions I’m now taking are sending another letter to GTR requesting this is settled out of court (although I haven’t put anything in there to tell them I think they are wrong in even taking me to court in the first place)
To be clear, have you responded to the SJPN now? What did you plead?
 

WesternLancer

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15,077
Thank you so much for taking the time to respond to this in so much detail. I really appreciate it.

The actions I’m now taking are sending another letter to GTR requesting this is settled out of court (although I haven’t put anything in there to tell them I think they are wrong in even taking me to court in the first place). And, returning my SJN explaining mitigating circumstances, pointing out the fact that the witness statement doesn’t reference my appeal etc. Do you think in my letter to GTR I should amend it to reference some of these points you’ve highlighted? Or could that irk them and be less likely to just settle out of court?

I just want it gone and I’ll pay the fine if they’re not satisfied with my explanation in the appeal, I just don’t want to go to court.
Personally I think you should focus on settling out of court via a simple request to do so. And as we know GTR nearly always settle every time when people ask them (even more so when your case involves no deliberate evasion) then I would be waiting to see what they respond with to the sort of request format I drafted.

This is why it’s vital to get that request to GTR in the post today in the hope the court action can be stopped even at this late/delayed stage as that is what GTR will usually do.

If they don’t do that and insist on perusing it to court then I would have thought that is the time to start advancing the very helpful points John Palmer has outlined, but in my view not yet.

If they can’t do that because the SJPN gets heard or has been heard before GTR got to your requests and you have already been found guilty then it’s probably the Stat Dec process that’s your next step, where again John’s advice could be brought to bear

Others may have different views and I’d be happy to be corrected by @John Palmer as to best next steps.

I had wondered about the status of the seemingly incomplete appeal so it was helpful to read Johns views there.

Incidentally I am not convinced a penalty fare appeal over what originally happened (aiui you could not produce a valid ticket when requested because you had lost it, which isn’t going to be grounds for a successful PF appeal in my view because it does not show that the PF was incorrectly issued - appeals are not about whether it was unreasonable or not to issue a PF) would have succeeded, but I don’t think that matters in relation to Johns points fwiw.
 

KirkstallOne

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Personally I think you should focus on settling out of court via a simple request to do so.
The issue as I see it is there is a live prosecution that the OP is already late in responding to. Whilst the OP has stated a clear preference for reaching a settlement rather than relying on the defence advanced by @John Palmer the SJPN response and settlement negotiations must be dealt with together. A Not Guilty plea with a credible defence buys time and puts the TOC on the back foot, I only see that as beneficial to the cause of obtaining a settlement.
 

WesternLancer

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The issue as I see it is there is a live prosecution that the OP is already late in responding to. Whilst the OP has stated a clear preference for reaching a settlement rather than relying on the defence advanced by @John Palmer the SJPN response and settlement negotiations must be dealt with together. A Not Guilty plea with a credible defence buys time and puts the TOC on the back foot, I only see that as beneficial to the cause of obtaining a settlement.
Thanks. Yes. I was hoping the SJPN may still be in the pipeline at the court as mentioned above so may still be a chance to get it stopped
 

John Palmer

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What you do now depends on your readiness to contest the legitimacy of the prosecution.

If your overriding priority is to avoid going to court your best strategy may be to plead guilty and thus get maximum discount of the fine that will be imposed. However, this will preclude negotiation of an out of court settlement with GTR, and will involve your accepting that you are guilty of a relatively minor criminal offence. Please say what, exactly, is the offence with which you are charged, and under what legislation the charge is brought.

A 'not guilty' plea at this stage preserves your ability to negotiate with GTR for an out of court settlement, at the expense of the loss of discount for an early plea of guilty if you are ultimately convicted.

Depending on the charge, it seems likely that you may only be able to rely on the technical defence that the prosecution is barred by Regulation 11 of the penalty fares regulations, provided GTR did not cancel the penalty fare within 21 days after 28 November 2024 (the 'Date raised' of your appeal). That defence will probably be resisted by GTR, who will rely on the Chief Magistrate's ruling in Monteiro, and if you decide to rely upon it you will need to be prepared to argue your case or arrange to be represented in court. You may be able to get legal aid to do so, but it seems more likely than not that a legal aid application will be refused due to the minor nature of the case. If that is the path you wish to take, you would do well to approach now a criminal law solicitor for assistance in seeking legal aid. Don't expect any such solicitor to be expert in the details of this specialised area of law; mention the pointers you have received from this board.

Recognise that the Regulation 11 prohibition of a prosecution following appeal of a penalty fare is only available if an appeal was actually made. In your case it seems that may be open to contest by GTR, who claim that yours was “not an appeal entered by penalty services”. For reasons already given I think that is wrong, as Penalty Services do not seem to have correctly followed the regulations. Nevertheless, convincing the court that the penalty fare was appealed may prove to be an additional hurdle for you to overcome.

It would help to see further details of your appeal from the Penalty Services website, suitably edited to preserve your anonymity. The site should hold a record of the form in which you submitted your appeal, and how Penalty Services finally disposed of it. Also a copy of the Penalty Fare Notice issued to you. Sight of all these would assist. How were Penalty Services to communicate with you? If by email, did you not receive its request for the further information?
 

worriedsjpn

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To be clear, have you responded to the SJPN now? What did you plead?
Yes. I pleaded not guilty.

== Doublepost prevention - post automatically merged: ==

Personally I think you should focus on settling out of court via a simple request to do so. And as we know GTR nearly always settle every time when people ask them (even more so when your case involves no deliberate evasion) then I would be waiting to see what they respond with to the sort of request format I drafted.

This is why it’s vital to get that request to GTR in the post today in the hope the court action can be stopped even at this late/delayed stage as that is what GTR will usually do.

If they don’t do that and insist on perusing it to court then I would have thought that is the time to start advancing the very helpful points John Palmer has outlined, but in my view not yet.

If they can’t do that because the SJPN gets heard or has been heard before GTR got to your requests and you have already been found guilty then it’s probably the Stat Dec process that’s your next step, where again John’s advice could be brought to bear

Others may have different views and I’d be happy to be corrected by @John Palmer as to best next steps.

I had wondered about the status of the seemingly incomplete appeal so it was helpful to read Johns views there.

Incidentally I am not convinced a penalty fare appeal over what originally happened (aiui you could not produce a valid ticket when requested because you had lost it, which isn’t going to be grounds for a successful PF appeal in my view because it does not show that the PF was incorrectly issued - appeals are not about whether it was unreasonable or not to issue a PF) would have succeeded, but I don’t think that matters in relation to Johns points fwiw.
Thanks and yes you’re probably right that my appeal would have been rejected, and I would have then paid the applicable fine, but I wasn’t given an opportunity to do so.

== Doublepost prevention - post automatically merged: ==

What you do now depends on your readiness to contest the legitimacy of the prosecution.

If your overriding priority is to avoid going to court your best strategy may be to plead guilty and thus get maximum discount of the fine that will be imposed. However, this will preclude negotiation of an out of court settlement with GTR, and will involve your accepting that you are guilty of a relatively minor criminal offence. Please say what, exactly, is the offence with which you are charged, and under what legislation the charge is brought.

A 'not guilty' plea at this stage preserves your ability to negotiate with GTR for an out of court settlement, at the expense of the loss of discount for an early plea of guilty if you are ultimately convicted.

Depending on the charge, it seems likely that you may only be able to rely on the technical defence that the prosecution is barred by Regulation 11 of the penalty fares regulations, provided GTR did not cancel the penalty fare within 21 days after 28 November 2024 (the 'Date raised' of your appeal). That defence will probably be resisted by GTR, who will rely on the Chief Magistrate's ruling in Monteiro, and if you decide to rely upon it you will need to be prepared to argue your case or arrange to be represented in court. You may be able to get legal aid to do so, but it seems more likely than not that a legal aid application will be refused due to the minor nature of the case. If that is the path you wish to take, you would do well to approach now a criminal law solicitor for assistance in seeking legal aid. Don't expect any such solicitor to be expert in the details of this specialised area of law; mention the pointers you have received from this board.

Recognise that the Regulation 11 prohibition of a prosecution following appeal of a penalty fare is only available if an appeal was actually made. In your case it seems that may be open to contest by GTR, who claim that yours was “not an appeal entered by penalty services”. For reasons already given I think that is wrong, as Penalty Services do not seem to have correctly followed the regulations. Nevertheless, convincing the court that the penalty fare was appealed may prove to be an additional hurdle for you to overcome.

It would help to see further details of your appeal from the Penalty Services website, suitably edited to preserve your anonymity. The site should hold a record of the form in which you submitted your appeal, and how Penalty Services finally disposed of it. Also a copy of the Penalty Fare Notice issued to you. Sight of all these would assist. How were Penalty Services to communicate with you? If by email, did you not receive its request for the further information?
Here is the wording I submitted with my appeal, from the penalty services website.

IMG_4522.png

I don’t have a copy of the original penalty fare noticed given to me at the station.

The outcome appeal I have provided in an earlier post (which I have never seen until someone suggested I logged into the site yesterday, in which I was able to obtain it.

I provided my address and email, but have no email from them and the only letters are relating to the fine, not the appeal. And those letters as previously mentioned only recently made their way to me at the same time I got the sjpn.

== Doublepost prevention - post automatically merged: ==

This is what I am putting in my letter to GTR, which I'm running to the post office to send shortly. Any views?

To whom it may concern

I have only very recently become aware of SJPN court paperwork relating to the above incident where I received a Penalty Fare due to being unable to locate my ticket to show the inspector. This is due to a problem with me receiving my post that I was unaware of, and which I set out in a previous letter to you on the 10th June.

As a result, and as previously explained, I have only just obtained the SJPN paperwork from the court and am dealing with it urgently.

However, I never had any intention to evade the fare, but was simply unable to locate my ticket when requested to show it. I do apologise for this and the resulting inconvenience it has caused you. I followed the appeal process as advised, and provided proof of the purchase of my ticket, but then I heard no more.

Having read the witness statement provided in the SJPN, I noted that there is no reference to my appeal made, which is, in my humble opinion, misleading and not a true reflection of the facts.

I realise I am making this request at a late stage, but I would be extremely grateful if it would be possible to resolve this matter without court action, and to settle out of court. And, if I can ask that the court action be withdrawn.

I would be prepared to pay any fare that you consider I may still owe and any additional costs that may have occurred in dealing with this matter.


I look forward to hearing from you in the hope you can sympathetically consider my request.
 
Last edited:

John Palmer

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399
Thanks for the additional upload of what appears on the Penalty Services record. I'm a bit surprised that Penalty Services apparently holds no record of the penalty fare notice's contents. This would be needed, for example, as a check on whether correct particulars of the stations involved had been entered, and from that whether the correct fare element had been charged.

Evidently, however, Penalty Services requested information about time of arrival at Tonbridge and departure time of the train so that it could contact the TOC “to establish what ticket purchasing facilities were available and whether queueing standards were being met at the time of travel.” No indication of how that request was sent.

Since the basis of appeal was that a ticket had already been purchased and the fare paid, information requested for the purposes described was of zero relevance. The appeal contained no representations about matters coming within the scope of Regulation 16(4) as amplified by Regs 16(5) and 6(2). Consequently no question arose of whether any burden of proof was shifted to the train operator by virtue of Regulation 16(4), which as a further consequence was irrelevant to the appeal's outcome. That means that there was no justification for Penalty Services' request for further information, and no statutory power to place the appeal in suspense. Even if there were such justification, nothing in the Regulations obliges the appellant to respond to a request for further information, and in the absence of such response the appeal body's correct course must be to assume that the appellant does not wish to provide such information or make further representations, and is content for the appeal body to base its decision on the material already provided.

Since I see nothing from Penalty Services constituting a valid ground for treating the appeal as one not made in accordance with the Regulations, I conclude that it had an obligation to decide it within 21 days from receipt. I note that instead it waited for 14 days for the irrelevant information it had requested and then closed the appeal without authority to do so. In my view that engages Regulation 16(11A):

If an appeal is against a penalty fare calculated in accordance with regulation 9(1A) or (4A), where the relevant Appeal Panel—
(a) ...; or
(b) fails to adhere to the time period specified in paragraph 6 of schedule 2, the appellant is not liable to pay the penalty fare in question and is only liable to pay the full single fare applicable for their journey.”


21 days is the period specified in Sch.2 Para.6, so in my view Penalty Services' conduct has the effect of ending liability to pay the penalty element of the penalty fare, leaving only liability for the full single fare applicable – which had already been wholly or partly discharged by pre-travel payment of the fare due.

I have no problem with the draft letter to GTR as an opener, save that I would say “I would be prepared to pay any fare that I may still owe” rather than “I would be prepared to pay any fare that you consider I may still owe”, but it's a small point.
 
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