Being £1000 out of pocket thanks to NR and knowing many, many others who were in the same boat, isn't nice.
I think we can agree there.
Fair to point out that one member of staff had to be taxied to & from his home address, resulting in a lot of disruption.
Why did that cause disruption? Presumably he was on shift when his bike was nicked, so he would have found out about it when he went to go home. He might have been late home, but it's then his responsibility to turn up to work on time for the next shift by leaving early enough for the method of transport he is using. If NR provided the taxis then I think they were being generous.
When a weeks wages are effectively pinched from a member of staff, he/she is in no hurry to return to work. I was late for a night shift once, after being told by the cleaners that mine had been nicked.
During your contracted hours your responsibility is to your employer. You may want to look into your stolen bike, but that's not your choice unless your employer allows you to. I would have dealt with this under whatever procedures there are for poor punctuality and not accepted a stolen bike as a valid excuse.
The new designated staff cycle 'lock-up' was in the poorly lit undercroft beneath plat 1&2, seriously flooded, covered in rats and was subject to a multiple theft where five bikes went (in one theft), after the main door lock was smashed off.
I don't know the station, but it sounds unsuitable. Why not use the public cycle parking and/or discuss the issue with station managers?
All this is a result of people that have'nt got a clue about how a working railway should be run, and providing something as simple as a room with a lock is beyond them.
That's just an insult without really making a point
The point at the end, which user:thelem misses completely, highlights how NR spent all their time fixated on 'illegally parked' (potentially exploding) bicycles, citing security, when something as serious as members staff trapped inside a fire risk area was ovelooked.
Assuming these are handled by the same team, the issue that caused staff to be trapped may not have been caught even if there were no changes to the cycle storage.
I imagine there are scheduled periodic reviews of both the security of the station and the fire procedures. You're suggesting that the first review overran and therefore the second review didn't happen - that sounds very unlikely to me and you don't provide any evidence.