My mother commented earlier she usually isn't that bothered about the local elections but is so disillusioned (for use of a family friendly word!) with Labour she was much more interested this time round to have her voice heard!
The BBC having to fill a lot of air time mainly with politicians bickering with each other considering a lot of results won't be in overnight
Reform have first blood it seems, early days of course!
I think these elections are occurring at a time where a cocktail of problems are culminating together: it's not just Labour not appearing to do well, but social media algorithms controlled by entities who have never agreed with Labour ideology, along with 24 hour news' cycles demanding constant clickbait, and the combined effects of austerity and post-covid economic troubles materialising, effects which took a long time to fully manifest. Starmer is one of the most boring politicians going, yet has managed to receive a tonne of strong hatred towards him like what your mother is probably thinking, something that would not have happened pre-social media and fast-paced digital news, all else being equal (I'm not suggesting he'd be polling brilliantly in this situation, but the strong reactions and negative approvals would not be happening).
Labour's main mistake has been poor comms, especially an inability to control the narrative in the modern media age, but I think even the best PM and cabinet that could ever be created, in terms of competence for running the country, would still struggle with the current level of division stoking and narrative pushing against them.
Something else I wouldn't be surprised to see a lot of in these elections is sectarian voting: for all the faults of Labour and the Tories, at least they have even in this decade mainly been a broad church. Reform UK and the current Greens, along with some independents, have really promoted policy positions on sectarian lines, helped again by social media algorithms. A decent chunk of their vote could easily be voting trying to stop the other religious/sectarian ideology taking over. However, as Northern Ireland has long shown, once sectarianism takes hold, it is very hard to eliminate, because if one government tries to intervene that will inflame attitudes even more. This will require a cross-party united front to sort out, along with media reforms to stop them fanning it for their own gain. However, we are a long way from such an environment existing (Proportional Representation would be the biggest step to reducing confrontational politics).