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12.15 Manchester Picc to Euston

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VauxhallandI

VauxhallandI

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Plenty of moaning about train staff goes on but I have to mention the TM on this service.

Very informative, pleasant, enthusiastic and a real credit to the company.
 
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Simon11

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7 Nov 2010
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Johngill100 said:
Plenty of moaning about train staff goes on but I have to mention the TM on this service.

Very informative, pleasant, enthusiastic and a real credit to the company.
Click to expand...

Instead of the post getting lost in a forum, do send your comments to virgin so the tm manager can hear the good work he has done.


 
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AndrewP

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5 Sep 2011
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Definitely write to customer services - you are likely to get a nice personal response and the staff on the ground may benefit.

p.s. this does not work with East Coast who don't often respond to anything
 
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