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Schrodinger's Union. The rep eating itself, rather than the sausage rolls.

Characteristic of an industry where a proportion of the employees consider themselves untouchable.

"Transient global amnesia"...surprised the union rep could keep a straight face.

The threshold for "abuse" is fairly high (but seemingly not for railway employees). Fancy giving an example from the thread?

The idea that a passenger is not well within their rights to report/video staff who are breaking the rules to which they work is also "pure jokes"...

Probably. Would you like a list of all the industrial action taken over the years and, if provided, how do you plan to respond other than the wagon circling we've seen already?

yet you still chose to comment.

Nope. If you down tools for the most spurious of perceived rule infractions, you suffer the consequences when you break your own rules. Amazing how the wagons circle when the boot is on the other foot, however.

Precisely. Who'd have thought that members of the public who are subjected to the consequences of such behaviour might give as good they get. Then again, this is the railway after all.

if only rail unions took such a diplomatic and non-escalatory attitude to matters where they feel their membership have been wronged.

I'm quite aware of these points but that doesn't stop my frustration at witnessing blatant criminal acts going unpunished when there were opportunities to prevent and the response was a shrug of the shoulders. I'm perplexed at your persistence with this particular suggestion I cannot...

You're right. In fact me having the temerity to even bother reporting witnessing such an act has probably overburdened numerous members of staff and distracted them from their official duties. I'll refrain in future. I think this thread genuinely makes me realise that we should all just turn a...

I'm not sure about the fare increase I'd be willing to accept, but I and other passengers would be a lot less aggravated if we didn't have the amount fare evasion costs the industry rammed down our throats every time fares are increased and penalty fares are incorrectly issued, only to witness...

Great. We can add this to the Disputes and Prosecutions template: Don't worry about the amount you've evaded over the last few years, the railway's got other priorities.

If it was one member of staff then you'd have a point but as numerous posts have indicated, I interacted with a number of staff members at different points and was fobbed off at each point. I also said that it's endemic at a number of stations I have seen and reported this. Please could you...

That's for the railway to solve - they seem quite effective at holding trains or putting them off at the next station when someone refuses to buy a ticket on board on my usual journey. I'm simply reporting what I saw and the way in which individuals didn't react. 1702488319 I mean the initial...

Frankly he should be refused boarding if he does not have proof of payment. In the same way you would on other modes of transport.

I reported it - first question BTP asked was whether I am a member of staff or member of the public. In fact after reporting it to Southern, the station staff and BTP I was advised as follows: BTP - Inform station staff when you leave the train. We'll attend at Victoria. Southern - Inform BTP...

It's categorically not a wind up and I was struggling to find a cogent or reasonable response to the points. Perhaps you'd like the BTP reference or correspondence I have with Southern online as evidence? I can only conclude you were at Sydenham when this happened which is why you're happy to...

The number of times I have witnessed this at London stations makes me think the problem may be endemic in these particular locations.